Alaska Regional Hospital · 21 hours ago
Clinical Office Assistant
Anchorage, AK
Full-time
Onsite
Entry Level
1+ years expAlaska Regional Hospital is committed to delivering respectful, compassionate care and is seeking a Case Management Assistant to join their collaborative team. The role involves coordinating with RN case managers and social workers, providing clerical support, and monitoring patient referrals to ensure timely and efficient care.
Health CareHospitalWellness
Responsibilities
Coordinate with RN case manager and social worker for support needed. Communicate updates on progress throughout the day. Refer patient questions back to the case manager/social worker
Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team
Make referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care
Monitor patients with PAC referrals and intervene to expedite discharge
Prioritize workload to ensure a timely contact and intervention with PAC providers
Send additional information to PAC provider when requested
Communicate with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved
Communicate results of PAC referrals with the patient, including having the Patient Choice letter signed
Monitor Medicare patient’s planned discharge dates and deliver the Important Medicare Message (IMM) to the patient per facility policy
Deliver the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only)
Obtain physician signature on required Case Management documents and forms
Based on facility practice, set up transportation, send information to Transfer Center, and generate discharge packets for PAC transfers
Qualification
Required
Medical knowledge and terminology required
Minimum one year of experience in a health care setting required
Ability to establish and maintain collaborative and effective working relationships
Ability to communicate effectively in oral, written and electronic formats
Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills
Ability to be self-motivated, goal-directed, and dependable
Demonstrates computer and typing skills
Preferred
Associate Degree preferred
Health care professional (C.N.A., E.M.T.) preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Alaska Regional Hospital
Alaska Regional Hospital is a full service health care provider with Air ambulance service and promoting healthcare & public safety events.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Charles Mallon
Interim Chief Financial Officer
Mesa Rangel
Chief Financial Officer
Recent News
Anchorage Daily News
2025-12-05
Company data provided by crunchbase