Inter-Con Security · 5 months ago
Product Operations Manager (76141)
Inter-Con Security is a company focused on business operations and workforce management solutions. They are seeking a Product Operations Manager responsible for defining key business processes, developing operational SOPs, and overseeing the scheduling department while engaging with internal stakeholders through research and data analysis.
Physical SecuritySecurity
Responsibilities
Assisting in the construction and development of the workforce management tool to meet the requirements of both local and national service delivery
Developing and maintaining effective, sound, and healthy communication with a wide range of people at various levels within the company and its customers and suppliers
Assisting with performance management data, scorecards, dashboards, and trackers
Identifying the issues or risks that are associated with any aspect of workforce planning cycle and its supporting data, and suggesting appropriate recommendations or improvement strategies to support or tackle these issues
Contributing to the development and management of training packages to ensure the effective use of information to boost performance
Assisting the organization with staff training, implementation of new software functionality, ideas, and testing
Analyze large data sets to identify insights and support strategic recommendations as well as synthesize research findings into clear, actionable insights
Support the planning and tracking of project timelines, deliverables, and milestones
Help identify and resolve project issues and risks
Continuously seek feedback and development opportunities to improve performance
Qualification
Required
Bachelor's degree and Master's degree or MBA required
Excellent analytical skills, as a manager will be required to analyze information from a variety of sources which can be illustrated using text, graphics, charts, and spreadsheet presentation of information in a concise and comprehensive manner
Ability to effectively work within a team with the ability to manage workload effectively
Excellent and strong negotiation and persuasion skills
Sound communication skills, both written and verbal
Ability to seamlessly work cross-departmental and influence key department stakeholders
Adequate computer knowledge, including the use of spreadsheets and databases
Organization and self-management skills to manage and lead a project accurately and effectively
Ability to utilize information to foster the acceptance of change or development, and the ability to influence other regions to accept new practices
Must be willing to travel domestically and internationally (up to 25%, Mexico travel is often)
Preferred
Military veteran status is highly preferred
Company
Inter-Con Security
EVERYWHERE SECURITY MATTERS. Inter-Con Security is a multinational private security company operating in North America, South America, and Africa.
Funding
Current Stage
Late StageLeadership Team
Enrique Hernandez
President & CEO&Founder
Recent News
2025-09-30
Crain's Chicago Business
2025-03-15
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