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David Yurman · 1 week ago

Manager, Sales and Product Education

New York, NY

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $115K/yr

5+ years exp

David Yurman is a celebrated American jewelry company known for its timeless collections. The Manager, Sales and Product Education plays a critical role in shaping the learning experience for employees by designing and delivering impactful training programs that enhance product knowledge and selling skills.

JewelryLifestyleProduct Design

Comp. & Benefits

Responsibilities

Design, develop, and facilitate engaging training content to support Global Commercial teams, ensuring consistency and excellence in the learning experience

Support the development of Product Knowledge by partnering with cross-functional teams across divisions and regions to create accurate, impactful resources

Deliver ongoing seasonal education programs spanning Sales, Service, Styling, Onboarding, Leadership, Digital Learning, and bespoke initiatives

Partner with internal stakeholders to gather key insights and information, ensuring alignment and accuracy across all education tools

Conduct learning needs analyses and leverage data to inform program design and guide strategic decision-making

Serve as a trusted consultant between Education and Commercial teams, ensuring seamless collaboration and alignment

Foster strong relationships with regional and cross-functional partners to secure buy-in and drive engagement with training programs

Innovate new methods and approaches to elevate the in-store learning experience, enhance sales effectiveness, and strengthen the client journey

Maintain project plans and timelines to ensure collaboration, accountability, and measurable impact of key learning initiatives

Lead learning communications to drive participation and engagement, including pre-and post-session emails, participant materials, and learner surveys

Manage Learning Management System (LMS) administration, including content curation, learner assignment, communication workflows, reporting, and ongoing platform maintenance

Qualification

Retail education experienceTraining program designLearning Management Systems (LMS)Microsoft Office SuiteAdobe Creative SuitePresentation skillsProject managementCommunication skillsAttention to detailCollaboration skills