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COFCO, A Henricksen Company · 2 months ago

Commercial Furniture Project Manager

Chicago,IL,US

Full-time

Onsite

Mid Level

3+ years exp

Henricksen is a leading national dealership specializing in contract furniture and architectural products. The Project Manager role involves managing contract furniture projects from inception to completion, ensuring smooth workflow, cost-effectiveness, and exceptional customer service.

Furniture

Responsibilities

Act as the main point of contact for the customer and other applicable parties during the project process. Maintain a professional and positive demeanor across all situations with clients and other partners

Establish clear and reasonable project expectations and deliverables for our clients and other project parties. Develop plans, schedules, logistics, and deliveries that align with the project parameters and client goals

Foster quality interactions and coordination of work with all third parties (A&D firms, facility or building managers, contractors, movers, etc.) and project team. Provide updates and communication throughout project ensuring all critical information or dates are known by all project parties. Align furniture installation with the contractor’s schedule

Review plans, drawings, and specifications for accuracy and application. Schedule and facilitate the product delivery and installation, verifying installation progress and completion. Identify, manage, and finalize punch list with Account Executive and client. Serve as escalation point to resolve and mitigate issues as required

Maintain and track any project revisions or modifications and ensure applicable parties are made aware. Manage any changes of scope costs in real time and provide timely and accurate information of any changes. Complete project closeout and document

Qualification

Contract furniture managementMicrosoft OfficeProject managementInterior construction knowledgeBudget managementCustomer service orientationProblem solvingInterpersonal skillsTime managementCommunication skills

Required

Ability to travel and work onsite at customers and other locations

Able to analyze and problem solve, even with significant ambiguity

Understands urgency and can execute tasks efficiently and calmly

Proficient and effective communicator (written and verbal) across various audiences and situations

Excellent interpersonal, organization, and time management skills

Strong team and customer service orientation

Proficient in Microsoft Office (Word, Excel, PowerPoint, and SharePoint), Microsoft Project, and PlanGrid

Preferred

Bachelor's Degree from a four-year college or university or three years applicable professional experience in the contract furniture industry

Direct experience with all aspects of contract furniture management - account management, project management, order preparation and management, installation, relocation, storage management, and contract furniture administration

Knowledge of interior construction, interior design, moves and relocations, truck, furniture manufacturing and shipping, building management, and current workplace issues

Knowledge of furniture product utilization, including architectural integration

Able to read blueprints, conduct field verifications, site measurements, and furniture/site surveys

Proficient in product and technical knowledge, including applicable building codes, correct product applications, custom applications and pricing, price estimating and solicitation, and electricity and cabling requirements

Proficient in project estimation and budget management skills

Previous people, project, and customer management experience

General business acumen with a strategic, agile, and consultative mindset