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Fora Travel · 4 days ago

General Manager - Mexico

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$150K/yr - $180K/yr

4+ years exp

Fora Travel is a modern travel agency that empowers individuals to become successful travel advisors. They are seeking a Country General Manager to oversee the growth of their operations in Mexico, focusing on strategy, performance, and community building.

TourismTravelTravel Agency

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Own the P&L for Mexico, ensuring efficient spend versus revenue growth

Develop and execute the country strategy, aligned with Fora’s international priorities and KPIs

Oversee end-to-end revenue performance, forecasting, and KPI tracking

Define and operationalize strategic priorities for the market in collaboration with internal stakeholders

Lead localization efforts across advisor and client workflows

Build and optimize operational processes across advisor onboarding, support, payments, compliance, and other key areas essential to market operations

Ensure adherence to local tax, legal, and regulatory requirements

Lead the marketing strategy, including paid marketing, PR, partnerships, and events

Create locally relevant messaging, content, partnerships, and client-facing events to grow Fora’s presence in the market

Monitor and improve CAC per advisor, ensuring growth efficiency

Identify performance bottlenecks across the advisor funnel and implement scalable solutions to accelerate advisor growth

Drive advisor success in Mexico, proactively identifying and closing gaps across training, onboarding, platform tools, partnerships, client-facing materials, and community engagement

Lead and host advisor events to strengthen Fora’s local community and brand presence

Build and manage relationships with local travel partners, tourism boards, and related organizations based on advisor business needs

Act as the leader of Fora in the Mexico, representing the company across internal and external initiatives

Lead, coach, and develop a team, ensuring alignment with established goals and performance metrics

Foster a culture of efficiency, accountability, and advisor-first servant leadership

Qualification

Operations leadershipP&L managementFluency in SpanishProject managementAdvanced Excel/Google SheetsManagement consulting experienceInvestment banking experienceFluency in EnglishCommunity buildingOrganizational structuresCommunication skillsLeadership skillsCross-functional collaboration

Required

Fluency in Spanish and English

Strong communication and leadership skills, including public speaking ability

Experience living or working in Mexico

4–8 years of total professional experience, including: Operations leadership in a high-growth environment (such as a fast-scaling startup), Experience in management consulting, investment banking, or a similarly structured, analytical setting, Or a combination of both

Excellent organizational and project management skills; proven ability to drive cross-functional initiatives

Advanced proficiency in Excel/Google Sheets; ability to build financial and operational models from scratch, ability to discern data

Bachelor's degree in Business, Engineering, Economics, or related field

Ability to travel regularly

Ability to work in the U.S