Carnival Corporation · 2 months ago
Senior Manager, eCommerce Product - Booked Guest - SFCC
Fort Lauderdale, FL, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expCarnival Corporation is a leading international premium cruise line and tour company. They are seeking a Senior Manager, eCommerce Product - Booked Guest (SFCC) to lead the strategy, development, and optimization of the digital experience for booked guests across their eCommerce platform.
LeisureTourismTravel
Responsibilities
Lead SFCC Product Strategy for Booked Guest Experience
Define and execute the product roadmap for the booked guest digital experience, leveraging Salesforce Commerce Cloud capabilities
Prioritize features that enhance personalization, upsell opportunities, and guest satisfaction
Collaborate with engineering and architecture teams to implement scalable, secure, and high-performing solutions
Lead integrations with third-party tools and internal systems to support Onboard revenue initiatives, changes, add-ons, and guest experience
Use data-driven insights to improve the user experience, increase conversion of pre-cruise purchases, and reduce call center volume
Champion A/B testing, personalization strategies, and continuous UX improvements
Strong strategic and analytical thinker with exceptional execution and problem-solving capabilities
An understanding of statistical analysis and experimental design, with expertise in data tools such as Google Analytics, Adobe Omniture, Heap, or similar tools
Partner with marketing, operations, analytics, and customer service teams to align on goals, gather feedback, and ensure seamless execution
Communicate product vision, KPIs, and progress to senior leadership
Manage a team of product managers and analysts. Foster a culture of innovation, accountability, and agile best practices
Oversee sprint planning, backlog grooming, and product lifecycle management
Qualification
Required
Bachelor's degree in business, Marketing, Computer Science, or a related field; MBA preferred
Strong understanding of digital commerce, user experience, and product lifecycle management
Proficiency in Salesforce Commerce Cloud or similar enterprise eCommerce platforms
Excellent communication and stakeholder management skills
10+ years of product management experience, with at least 5 years focused on eCommerce or digital platforms
3+ years of experience managing SFCC-based products or similar platforms
Demonstrated success in launching and optimizing customer-facing digital products
Experience in the travel, hospitality, or retail industries is highly desirable
Hands-on experience with A/B testing, personalization, and analytics tools
Benefits
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Company
Carnival Corporation
Carnival Corporation is a cruise company providing travelers with vacation experiences.
10001+ employees
H1B Sponsorship
Carnival Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (38)
2023 (32)
2022 (40)
2021 (33)
2020 (56)
Funding
Current Stage
Public CompanyTotal Funding
$19.49BKey Investors
Public Investment Fund
2025-09-30Post Ipo Debt· $1.25B
2025-07-01Post Ipo Debt· $3.54B
2025-06-13Post Ipo Debt· $4.5B
Leadership Team
Josh Weinstein
President & CEO
Recent News
2025-12-22
Investor's Business Daily
2025-12-21
Company data provided by crunchbase