KPMG · 2 months ago
Deployment Lead (Manager)
Orlando, FL
Full-time
Onsite
Senior Level
5+ years expKPMG is a leading provider of audit, tax, and advisory services, known for its inclusive culture and commitment to individual development. The Deployment Lead will oversee the product lifecycle for generative AI solutions, ensuring effective deployment and user adoption while collaborating with various teams to enhance product quality and user experience.
AccountingAdviceBig DataConsultingFinancial ServicesInformation TechnologyLegalManagement ConsultingProfessional Services
Responsibilities
Lead the end-to-end product lifecycle for our generative AI solutions across KPMG member firms, overseeing deployment planning, execution and adoption strategies
Collaborate closely with product, engineering and audit teams to ensure seamless product releases and act as the primary liaison for member firm stakeholders to manage relationships and expectations
Establish and manage a streamlined feedback loop from member firms to the product development team, translating user insights into actionable improvements and ensuring our solutions meet the highest quality standards
Drive product adoption by delivering timely, user-centric release documentation, training materials and strategic communications that empower end-users and highlight the value of our generative AI tools
Create deployment strategies and communicate deployment plans to US and global member firms; assist with creating user guides and other collateral to assist with adoption
Work with product team to design and develop metrics to track and report on adoption; work with member firms on plans to increase adoption based on current usage
Qualification
Required
Minimum five years of recent experience in a client-facing role such as customer success, product management, change management or management consulting, preferably within a global enterprise software or SaaS environment; background in Audit is also relevant, given our customer base
Demonstrated ability to quickly learn complex software products and articulate their business value to both end-users and executive leadership; experience with AI-powered solutions is a significant plus
Demonstrated knowledge and prior experience with generative AI solutions
Exceptional stakeholder management and communication skills, with a proven track record of building trusted relationships with senior leadership and driving consensus across diverse international teams
Proven ability to create and deliver clear, user-centric product documentation, release notes and strategic communications that drive user adoption and support
Preferred
Bachelor's degree from an accredited college or university is preferred
Benefits
A variety of medical and dental plans
Vision coverage
Disability and life insurance
401(k) plans
A robust suite of personal well-being benefits to support your mental health
Personal Time Off per fiscal year
A calendar of holidays to be observed during the year
Two breaks each year where employees will not be required to use Personal Time Off
Company
KPMG
KPMG is a network of independent member firms offering audit, tax, and advisory services.
10001+ employees
H1B Sponsorship
KPMG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (410)
2024 (441)
2023 (388)
2022 (564)
2021 (592)
2020 (781)
Funding
Current Stage
Late StageLeadership Team
Anna Scally
Global Head of TMT (Technology, Media & Telecommunications), KPMG International
Casey Winters
Partner
Recent News
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