Investors Community Bank · 2 months ago
Branch Operations Lead
Columbia, MO
Full-time
Onsite
Entry, Mid Level
2+ years expInvestors Community Bank is a relationship-driven community bank with a strong focus on business banking and commercial lending, embedded in the Chillicothe community since 1934. They are seeking a dedicated and service-oriented Branch Operations Lead to support the growth of their Columbia branch by guiding Universal Bankers, ensuring smooth daily operations, and building strong relationships with customers and the community.
Banking
Responsibilities
Supervise and support Universal Bankers, providing guidance, training, and performance feedback
Oversee daily branch operations, including teller services, account openings, cash handling, and reconciliations
Ensure accuracy, efficiency, and compliance with all bank policies and regulatory requirements
Serve as the communication bridge between the branch and the Chillicothe main branch, implementing initiatives and sharing feedback
Deliver excellent customer service, building strong relationships and identifying opportunities for growth
Support branch marketing efforts and represent the bank at community events
Qualification
Required
2+ years experience in retail banking or financial services, with leadership or supervisory responsibilities preferred
Strong knowledge of branch operations, teller functions, and regulatory compliance
Excellent leadership, communication, and customer service skills
Ability to balance operational oversight with business development and community engagement
Proficiency with banking systems and Microsoft Office Suite
Company
Investors Community Bank
The Chillicothe Federal Savings and Loan Association was initially organized on April 3, 1934.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase