Amazon Web Services (AWS) · 22 hours ago
Data Center IT Operations Manager, DCC Communities
Boardman, OR
Full-time
Onsite
Mid, Senior Level
$71K/yr - $158K/yr
4+ years expAmazon Web Services (AWS) is a leader in cloud computing and is seeking a Data Center IT Operations Manager to oversee the operational responsibilities of a data center. The role involves managing a diverse team, ensuring efficient operations, and maintaining high service levels in a fast-paced environment.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Prioritize and assign trouble tickets to data center technicians and operators
Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
Developing Career Paths for the employees and to make updates in our internal tools
Recruit and train data technicians to ensure appropriate staffing levels
Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
Fast learn or act as the subject matter expert across all aspects in data center operations
Ensure all operational KPIs and metrics are being measured and met
Inspire and guide improvement in team process, technology innovation and automation
Manage Large Scale Events (outages) and act as the call leader
Manage and improve the work-flows and through-put for data centers operations
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Maintain the on-call schedule coordinating absence and vacations
Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
Qualification
Required
4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
2+ years of people management experience
2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
Preferred
Experience in Linux systems administration and/or development
Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Experience in computer architecture, or experience with general troubleshooting/debugging of hardware
Experience writing and publishing technical documents or equivalent
Experience previously in program or project management
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-09
2026-01-08
Company data provided by crunchbase