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HealthPlus Staffing · 3 months ago

Office Manager for Primary Care clinic - Chicago, IL

Chicago, IL

Full-time

Onsite

Entry, Mid Level

2+ years exp

HealthPlus Staffing is seeking a dedicated and experienced Office Manager to oversee daily operations at their busy Primary Care/Urgent Care facility in Chicago, IL. The Office Manager will ensure efficient administrative processes and maintain a patient-centered environment while supporting the healthcare team to deliver top-notch care.

Staffing & Recruiting

Responsibilities

Oversee and manage the day-to-day administrative operations of the clinic

Ensure smooth patient flow, scheduling, and front-office procedures

Supervise, train, and support office staff, including receptionists, billing coordinators, and medical assistants

Coordinate patient services, including scheduling, billing inquiries, and patient intake processes

Maintain patient records and ensure compliance with privacy and confidentiality policies (e.g., HIPAA)

Collaborate with clinical staff to ensure high standards of patient care

Monitor and manage inventory of office and medical supplies; coordinate with vendors as needed

Handle billing and insurance processes, working with accounting and insurance representatives

Implement and enforce office policies and procedures for an organized and productive work environment

Troubleshoot any issues related to office equipment, scheduling, or patient concerns

Prepare reports on office performance, patient volume, and other operational metrics as needed

Qualification

Medical office softwareOffice management experienceHealthcare Administration degreeCommunication skillsProblem-solving abilitiesMultitasking abilitiesMicrosoft Office SuiteCMOM certificationInterpersonal skills