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YMCA of San Diego County · 2 months ago

Senior Clinical Program Manager - CSS

San Diego, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$95K/yr - $114K/yr

9+ years exp

YMCA of San Diego County is launching a nature-informed Intensive Outpatient Program and Partial Hospitalization Program for young adults, and they are seeking a Senior Clinical Program Manager to lead program development and clinical oversight. The role involves supervising clinical staff, delivering therapeutic experiences, and ensuring compliance with regulatory standards while managing multiple complex programs.

Child CareFitnessWellness

Responsibilities

Manages number of programs/projects/contracts (3 or more) with high complexity, provides guidance to staff implementing programs to ensure compliance and support for working with vulnerable clients, high regulatory requirements (HIPAA, BBS, MHSA, Medi-Cal, etc.). Must adhere to regulatory requirements, fidelity to service models, funder requirements and other regulations. Impact of compliance error is moderate to high

Interacts directly with clients or addresses client-related issues regularly (on a daily to weekly basis), overseeing counseling, case management, and clinical rehabilitation services for clients exhibiting moderate to high behavioral complexity and moderate to high behavioral or social challenges. These clients typically present with moderate to high acuity needs. Non-routine problems are encountered regularly and require unique solutions. Failure to meet client needs could result in serious negative outcomes including health and regulatory impacts. Interactions may also involve high-level stakeholders, necessitating negotiation skills, tact, and persuasion

Supervises associate clinicians and program staff, requires strict adherence to State of California Board of Behavioral Sciences’ regulations for associate clinicians and supervision

Manages high-risk situations, makes decisions with significant implications including client wellbeing, health, contract, funder, or regulatory body requirements (legal and ethical), financial health, reputational position at the branch/organizational level. Error can result in direct and irrevocable consequences

Prepares and disseminates info to targeted audiences, supports in communications efforts, regularly contributes content. Requires regular collaboration with internal and external stakeholders including systems level contributions and maintaining partnerships with community organizations and/or stakeholders, or to increase revenue/funding opportunities (support grant writing processes). Contribute to advocacy efforts, but not regularly

Operates a flagship clinical program that often influences Association strategic priorities. Often supports community mental health with other organizations (school suicide deployment, mental health first aid deployment during crises/emergencies)

Manages, oversees, and approves budget and spending amounting to less than $5M annually, ensuring budget remains on target. Manages accounting related operations including approvals, processing, ensures compliance with contract/grant regulations. Manages contractors and vendors

Ensures mitigation strategies are developed and implemented to reduce client level and organizational risk, including contracts/service deliverables, and program and department objectives

Other duties as assigned

Qualification

Licensed Mental Health ProfessionalDialectical Behavior Therapy (DBT)Clinical SupervisionProgram DevelopmentBudget ManagementTrauma-Informed CareCrisis ManagementCultural HumilityCommunication SkillsProblem-Solving SkillsTeam Collaboration

Required

Master's Degree in Counseling, Marriage and Family Therapy, Social Work or Professional Clinical Counselor is required

A minimum of nine (9) years of progressive experience in any of the following or a combination thereof

Minimum two (2) years of post-licensure experience required to provide clinical supervision, in accordance with Board of Behavioral Sciences (BBS) regulations and must be in full compliance with all continuing education requirements required

Implementing complex contracts, services, or projects, ensuring alignment with organizational goals and compliance with funder requirements

Managing program budgets, including tracking expenditures, adhering to grant or contract requirements, and ensuring fiscal responsibility

Supervising, mentoring, and developing staff, fostering a positive and inclusive team culture, and addressing performance management

Building and maintaining partnerships with funders, community stakeholders, and other collaborators to advance program goals

Working directly with clients in a clinical setting with at least 3,000 Associate hours while under the supervision of a licensed clinician, overseeing daily client interactions, case management, and clinical service delivery while ensuring the application of evidence-based practices, cultural humility, and trauma-informed care

Experience in youth and family clinical services delivered within community-based environments, focusing on direct client support, culturally responsive programming, and collaboration with stakeholders to address diverse needs

Licensed by the State of California Board of Behavioral Sciences; Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Clinical Social Worker (LCSW) required

Strong communication skills to effectively interact with internal and external stakeholders

Client-centered approach, ensuring services are delivered with cultural humility, trauma-informed care, and evidence-based practices

Problem-solving and critical thinking abilities to address challenges and find solutions

Team collaboration and support to foster a positive and inclusive team environment

Adaptability and flexibility to respond to changing priorities and dynamic program needs

Ability to manage crises effectively, ensuring swift and appropriate responses

Proficient in using program/funder databases, and skilled in documentation, data analysis, and reporting practices

Licensing, state law and our government funders are required that all staff (hybrid, remote, or onsite) within YMCA San Diego County are fingerprinted, prior to reporting to work, and include subsequent arrest notifications

CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute

Negative TB test results obtained within the past one year, prior to first day, and annually thereafter, as required

Exclusion and Debarment checks prior to first day and monthly thereafter