Loss Prevention Customer Service Associate II (Sunny Isles Beach) jobs in United States
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Marshalls Distribution Ctr · 2 months ago

Loss Prevention Customer Service Associate II (Sunny Isles Beach)

Marshalls, part of TJX Companies, is a leading off-price retailer offering diverse opportunities for growth. The Loss Prevention Customer Service Associate II supports the District Loss Prevention Manager by acting as a visual deterrent to prevent loss and ensuring a positive customer shopping experience.

Customer ServiceRetailShopping

Responsibilities

Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned

Qualification

Loss preventionCustomer serviceVerbal communicationWritten communicationDecision makingInitiativeTime management

Required

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance

Company

Marshalls Distribution Ctr

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Marshalls Distribution Ctr is a Consumer Services company located in 2760 Red Lion Rd, Philadelphia, Pennsylvania, United States.

Funding

Current Stage
Growth Stage
Total Funding
unknown
1995-10-17Acquired

Leadership Team

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Jaime Fleming
Human Resources Business Partner
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Company data provided by crunchbase