High Point University · 2 months ago
Quality Assurance and Data Manager
High Point, NC
Full-time
Onsite
Senior Level
5+ years expHigh Point University is seeking a Quality Assurance and Data Manager within its Facilities Operations department. This role involves overseeing quality assurance programs, implementing training, resolving operational issues, and ensuring optimal campus operations through regular inspections and support for university events.
EducationHigher EducationUniversities
Responsibilities
Inspects physical infrastructure of campus buildings on daily basis and upholds university standards in appearance and function to keep campus 'show ready' at all times
Provides project reports, documentation, technical assistance, support, and collaboration
Provides event support, working in partnership with Admissions, Athletics, Institutional Advancement, University Events, and others to assist with a wide range of campus services and needs
Responds to and assist with facility related help calls, supporting campus partners as needed and directing repairs/maintenance as needed
Maintains a professional image by following dress code that includes a coat and tie based on formality of the event
Maintains positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers and managers
Develops and documents list of University 'standards' for buildings and grounds – e.g. brick paver specs, banner hardware, bulletin boards
Works with the Budd Group (Campus Enhancement) to ensure excellence in cleanliness, maintenance, and grounds; coordinates maintenance requests to maintain consistently clean facilities with minimum disruption to student schedules
Works with Harvest Table, Mail Center, Campus Enhancement, Barnes & Noble Bookstore and others to ensure compliance with all campus delivery standards
Partners with HPU Security on building security measures and emergency plans
Manages Building Supervisor Program consisting of more than 30 HPU staff members that serve in an auxiliary role providing building oversight
Coordinates with vendors and subcontractors to assure competitive cost, best schedule and delivery for all project-related equipment, supply installations, and facility services
Establish relationships with city and county officials to create a collaborative environment to further the mission of High Point University
Lead select special projects that require cross-functional engagement with key staff across the organization and with external stakeholders
Other duties as assigned
Manages project expenditures and job cost accounting processes: including accuracy, documentation, approvals, payment reporting, and tracking
Ensures compliance with company, industry, trade, and jurisdictional safety standards, practices, codes
Qualification
Required
Bachelor's degree required or equivalent experience
Minimum of five (5) years of operations or similar experience
Effective written and oral communication skills; strong interpersonal skills
General knowledge of building systems, electrical / plumbing / HVAC / kitchen equipment
Ability to troubleshoot and help contractors reach and investigate building-specific projects
A strong leader with the ability to supervise and adapt to changing circumstances
Ability to organize workflow and coordinate activities across various disciplines
Make independent decisions while maintaining strong ethical standards consistent with University policy
Upholds University standards and protects confidential information
Ability to work flexible schedule which could include late nights and weekend hours depending on building schedule
Knowledge of contract management
Ability to work a flexible schedule including nights and weekends
Experience and understanding in managing custodial, security, maintenance and landscaping services
Technical knowledge of logistics, facilities and process improvement
Ability to work under pressure and coordinate numerous activities
Plan, prioritize and execute projects with tight timelines
Preferred
Project management experience preferred
Experience working with contractors and outside vendors preferred
Event planning/event setup experience preferred
Company
High Point University
High Point University is a school in High Point.
1001-5000 employees
H1B Sponsorship
High Point University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (2)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$9.79MKey Investors
U.S. Department of Education
2022-09-20Grant· $9.79M
Leadership Team
Diamond Johnson
Chief Executive Officer
Charles Crowell V
Co-founder, Member of Club Hockey Media Team
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