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Conifer Realty · 4 days ago

Regional Manager

Coram, NY

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $125K/yr

5+ years exp

Conifer Realty is a professional, service-oriented organization seeking a Regional Manager to oversee the fiscal responsibility of assets under their supervision. The role involves developing strategic asset plans, mentoring property management teams, and ensuring compliance with agency requirements while maintaining optimal portfolio performance.

Building MaterialConstructionProperty ManagementReal Estate

Responsibilities

Supervise, support and mentor Regional Managers and Community Managers in the Region. If turnover occurs; solicit, interview, and recommend candidate(s) to VP

Meet with the CM’s monthly to:

Review MER, and supporting financial reports, and oversee preparation of projections/action plan for balance of the fiscal year

Review Occupancy and develop action plan to address areas of concern

Review current rent collections and discuss action necessary

Review current rent levels and adjust where necessary

Review status of capital projects

Review compliance and both upcoming and already occurred Agency inspections. Make sure site is prepared and that we meet all the agency’s requirements

Review staff performance and decide on development plans where necessary

When the weekly WAR report is issued, review occupancy and collections with RM’s and directly assigned CM’s. Work with them to develop and implement an action plan if necessary

Fully understand the monthly variance reports, including but not limited to conducting any necessary budget reforecasting necessary

Complete all Watchlist comments, review with the VP and attend monthly “Watchlist” meetings and be prepared to engage in robust corrective action conversation

Engage with Regional Facilities Managers to ensure regional resource needs are identified and a plan of action is developed

Establish and maintain relationship with Agencies that are involved with the properties in the Region. Direct involvement where necessary to resolve any regulatory concerns that arise that cannot be resolved by the CM’s

Visit all sites in the Region at least monthly and those that have current issues or require close attention more frequently. Make sure that sites are physically maintained and meeting Conifer standards

Coordinate the assignment and sharing of staff throughout the Region as required

On a quarterly basis, review staff performance evaluations and put in place action plans where necessary

On an annual basis, review the drafts of the proposed business plans prior to submission for approval. Attend annual business plan meetings and make sure they are properly prepared to present their business plan

Ensure that rent increases are submitted on-time and follow the approval process to ensure the agency responds quickly and as we feel is appropriate

Manage any changes to management fees for on-time, accurate implementation

Handle any resident concerns that are not adequately resolved by the CM’s

Ensure that any documentation or data needed by Development is accurate and supplied on a timely basis

Represent Property Management by attending any interdepartmental meetings that involve either existing or new properties in the Region. Approve Pro-forma Operating and Working Capital budgets for new properties

Train, coach, mentor all property management staff on the rent-up schedule, tax credit delivery schedule and break-even plan for any new properties in the Region

Facilitate weekly meetings for any property in active rent-up. Keep Development, VP and Sr. Management apprised of progress

Keep VP apprised of any activity at the sites that are of concern, can negatively affect the operation of the site and in accordance with the Conifer notification protocol

Other property management-related duties and tasks that may arise and are assigned

Physical attendance at assigned work location during scheduled hours is essential

Qualification

Affordable housing experienceSupervisory experienceBudget preparationYardi VoyagerMicrosoft OfficeProperty management softwareLegal document comprehensionCustomer service skillsCommunication skillsOrganizational skillsProblem solving skillsInterpersonal skillsTime management skillsAdaptability

Required

5+ years' experience required prior site management or apartment management experience, preferably in affordable housing with Low-income Tax Credit, Section 8-HUD, RD compliance experience

2+ yrs. required supervisory experience including training and performance management, hiring, staffing

Strong knowledge of accounting/business with experience in and good understanding of operating statements, NOI, budget preparation, payables, receivables

High competency in Microsoft Office products (Word, Outlook, Excel)

Demonstrated ability to keep accurate, up-to-date records

Flexibility for regular/daily basis travel as needed for site visits, regional meetings, conferences, training, others as assigned

Strong oral and written communication skills

Excellent customer service skills to effectively interact and work with and understand the issues, problems and attitudes of all employees, residents, visitors, contractors, local authorities/housing agencies

Strong interpersonal communication skills

Excellent organizational and time management skills to meet required deadlines

Adaptable, sense of urgency – able to multi-task and change projects as required

Able to work independently as well as support a team

Resourceful; problem solving skills with ability to resolve resident, employee, vendor and financial problems

Proactive; eager to learn and take on new responsibilities

Ability to read and fully comprehend legal documents including leasing and compliance agreements, contracts, others regulatory documents

Business Professional with projection of professional image at all times

Excellent common sense, self-control and business judgment to handle day-to-day matters

High School diploma/GED equivalent required

Preferred

Affordable housing or housing industry certifications strongly preferred or willing to obtain

Bachelors' degree in Business preferred

Yardi Voyager or other PM software programs experience strongly preferred

Certifications Preferred or willing to obtain: COS (Certified Occupancy Specialist), LIHTC (Low Income Housing Tax Credit), S.T.A.R. Training, Others pertinent to affordable housing industry