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RTX · 2 months ago

Copilot & AI SME / Analyst

UT234: UT234: 1717 E Cityline Drive 1717 E Cityline Drive Building C17, Richardson, TX, 75082 USA

Full-time

Hybrid

Senior Level

5+ years exp

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking a Copilot/AI SME responsible for the technical implementation, configuration, and ongoing management of Microsoft 365 Copilot and related AI productivity tools, ensuring secure and effective deployment across the organization.

AerospaceManufacturingSecuritySensorTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Lead the technical setup and integration of Microsoft 365 Copilot within the enterprise environment

Ensure proper configuration of Microsoft Graph, Microsoft 365 services, and data connectors to enable Copilot functionality

Collaborate with Microsoft and internal teams to manage provisioning and tenant readiness

Implement and maintain security controls, data access policies, and compliance configurations for Copilot

Work with cybersecurity and compliance teams to ensure responsible AI use and adherence to Global Trade requirements

Monitor and audit Copilot usage to detect anomalies or policy violations

Liaise with Microsoft support for escalated issues and feature requests

Analyze usage data and system performance to identify opportunities for optimization

Recommend improvements to enhance user experience, reduce latency, and increase adoption

Stay current with Microsoft Copilot updates, roadmap changes, and new capabilities

Partner with business units to understand technical requirements and tailor Copilot configurations accordingly

Contribute to the development of use cases, templates, and automation workflows

Qualification

Microsoft 365 administrationMicrosoft GraphAI productivity toolsIdentityAccess managementData securityCompliance toolsPowerShellMicrosoft certificationsAnalytical skillsCollaboration skills

Required

Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience

5+ years of experience in Microsoft 365 administration, cloud infrastructure, or enterprise IT

10 % travel

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Preferred

GCC High experience

Deep understanding of Microsoft 365 services (SharePoint, Teams, Exchange, OneDrive) and Microsoft Graph

Experience with identity and access management (Azure AD), data security, and compliance tools

Experience with Microsoft 365 Copilot or other AI productivity tools

Familiarity administering Power Platform, scripting (PowerShell), and API integrations

Microsoft certifications (e.g., MS-102, SC-300, or AI-102) are a plus

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Company

RTX

Glassdoor3.8

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Founded in 1922

Arlington, Virginia, USA

10001+ employees