Capital One · 2 months ago
Dealer Originations Sr Unit Manager - Hybrid
Plano, TX
Full-time
Hybrid
Mid, Senior Level
$93K/yr - $107K/yr
5+ years expCapital One is a financial services company that strives to create a world-class experience for its customers. The Sr. Unit Manager will lead and develop a team of Unit Managers and call center associates, focusing on achieving business goals and improving team performance through effective management and process development.
Financial Services
No H1B
Responsibilities
Lead the performance of a team responsible for a specific element of a business. Requirements include managing a budget, achieving business goals, performance management, staffing plan development, and development of long term business goals/vision
Drive individual, team and department efficiency and productivity through effective and efficient metric management
Ensure compliance with all third party management (TPM) requirements for repossession agent vendor network
Provide development to the leadership team and associates in the department. - Uphold effective standards of performance management. Motivate associates and help them achieve their career aspirations
Establish the development and execution of repeatable, efficient processes within the team
Maintain high levels of team and individual morale through change and development
Develop methods to encourage and implement process improvements
Execute quality monitoring requirements that deliver intent and customer satisfaction
Qualification
Required
High School Diploma, GED or Equivalent Certification
At least 2 years of people leadership experience
At least 2 years of experience in auto collections or auto sales
At least 1 year of experience in Process Management
At least 2 years using Microsoft Office or Google Suite
Preferred
Bachelors Degree or military experience
At least 5 years of people leadership experience
At least 2 years of experience in an auto finance dealer or originations call center
At least 3 years of experience in Process Management
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase