HHS Technology Group · 2 months ago
Technical Documentation Specialist - REMOTE
United States
Full-time
Remote
Senior Level
5+ years expHHS Technology Group is a leader in developing innovative software and technology solutions for commercial and government sectors. They are seeking a Technical Documentation Specialist who will be responsible for authoring and editing technical documentation for their SaaS product, collaborating with teams, and ensuring documentation meets client requirements.
Information ServicesInformation TechnologySoftware
Responsibilities
Author technical documentation (or edit and update existing documents) for the design and architecture of our SaaS product to meet the documentation requirements of each client on every project
Edit or proofread material for purpose, clarity, completeness, grammar, and consistency between documents
Document complex program and system needs for both technical and non-technical audiences
Revises, rewrites, or reorganizes written materials to ensure conformance with customer requirements as well as corporate standards
Lead large, high-profile, or high-risk internal or customer-facing review and remediation meetings to resolve document issues, concerns or shortcomings
Perform administrative activities associated with projects including scheduling, creating meeting documentation, forecasting efforts, status reporting, etc
Collaborate with cross-functional teams and subject matter experts to update or create high-quality program documentation: customer deliverables, plans, presentations, standard operating procedures, metrics/measures, requirements, spreadsheets, etc
Ability to multi-task and be flexible, work in a changing environment, and must be able to handle demands of managing concurrent projects of various size and scope and complete high-quality work
Comply with program security requirements and adheres to ethical business standards and practices
Maintain knowledge and documentation of operational and system processes
Participate in the administration of project and program contract activities, including preparation for internal and external meetings
Collaborate with internal and external teams to define problems and implement solutions
Create, review, and present program documents, including requirement traceability matrices, business and software specifications, process flows, and test cases
Assist in the analysis of data and the specification of report packages for internal and external audiences
Qualification
Required
Bachelor's degree in Computer Sciences, Technical Writing or a related field is preferred
5+ years of experience as a Technical Writer in the healthcare, HHS, CMS, MMIS or like, preferred
EDI Analyst experience
Experience with state or government clients
Experience creating and/or reviewing and editing documentation such as user guides, technical guides, templates, training materials, program plans, fact sheets, status reports (daily, weekly, monthly, quarterly), etc
Ability to analyze and present technical information to a variety of audiences, including technical experts, management, and the public
Attention to detail and the ability to maintain accuracy is required
Must be able to multi-task and be flexible and detail oriented while understanding the broader organizational objectives and strategies
Preferred
Expertise with Microsoft Office Software (Word, Excel, PowerPoint, Visio, SharePoint, Smartsheet, MS Project, Control Center and O365) and Adobe Professional is preferred
Selected candidates will be required to submit examples of business writing
Experience with either Federal CMS or State MMIS projects
Benefits
Generously sponsored Medical Insurance
Fully paid premiums on dental, vision, life, and disability insurance.
Generous 401k matching program (100% match up to 6%)
Tuition and Certification reimbursement
Open PTO policy
Company
HHS Technology Group
HHS Technology Group is a software and solutions company serving the needs of commercial enterprises and government agencies.
51-200 employees
H1B Sponsorship
HHS Technology Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (4)
2022 (4)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Bradley White
Chief Executive Officer
Recent News
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