Guthrie · 3 weeks ago
Switchboard Operator - Telecommunications - Part Time
Guthrie is a healthcare organization seeking a Switchboard Operator to efficiently manage their telecommunications system. The role involves fielding calls, directing inquiries, and activating emergency codes to ensure effective communication within the organization.
Health CareHospitalPersonal Health
Responsibilities
Activates approximately 25 codes for potentially life‐threatening situations
Assists in answering an average of 3500‐4500 incoming calls on a daily basis
Operates database for the Amcom system
Creates and updates a daily on‐call sheet of over 90 providers and staff
Distributes and updates on‐call list to the ED, Trauma Department, and Communications Center so that they are informed of vital information related to patient transfers from other facilities
Provides after‐hours paging service for patient calls for several outlying Guthrie Entities
Provides back‐up coverage for the patient information desk
Monitors alarm panel
Notifies proper department when the emergency alarm panel activates as a result of a malfunction
Trains new operators
Assists in training new operators on all shifts to ensure they are competent to perform this job successfully
Is required to problem‐solve and find solutions with little to no direction/supervision
Other duties as assigned
Qualification
Required
High school graduate or equivalent
Minimum of one year's experience in the telecommunications field
Computer skills which include data entry, Windows XP, and Excel
Accurate and efficient keyboarding skills
Fluency with the English language
Company
Guthrie
Health care
H1B Sponsorship
Guthrie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Fidelis Care
2025-05-14Grant
Leadership Team
Recent News
Central New York Business Journal
2026-01-03
2025-12-24
2025-09-23
Company data provided by crunchbase