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Citi · 22 hours ago

Head of Payments Governance

Charlotte, NC

Contract

Onsite

Director/Executive

$135K/yr - $202K/yr

10+ years exp

Citi is a leading global bank, and they are seeking a Head of Payments Governance to enhance process efficiencies and strengthen controls within the Payments sector. The role involves managing risk assessments, collaborating with product managers, and ensuring compliance with regulatory standards while leading a small team.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Proactively drive process enhancements and automation across USRB Payments to support improved controls, risk mitigation and prevention

Build strong partnership with the Controls team to support from a Business perspective the Managers Control Self-Assessment (MCA) program. Act as a liaison with controls team and CTU to further develop automated monitoring

Take ownership to identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events

Manage the design, development, and implementation of controls for Payments in support of Managers Control Self-Assessment (MCA) program. Assess the effectiveness of existing controls, identifying areas for improvement, and executing necessary changes

Collaborate with payment product managers to help them understand control processes, become effective control owners, and identify potential areas for improvement

Support/represent unit head in performing the responsibilities that comes with: Process Ownership (driving simplification and risk reduction & quality of linkages – EUC, Issues, DCRM, etc.); Data Domain Ownership (centralized point for requirements, controls, execution, and reporting); FMI Council

Support preparation of Regulatory Materials

Lead 3rd Party Oversight for Payments and ensure appropriate governance documentation (internal MOU / Network contracts/ etc.)

Centralization of governance (e.g.: NAC Approvals / AML NPA , etc.) for the department

Drive/Support issue remediation; and timely closure/validations with Internal Audit

Support fronting Internal Audits and Exams

Provides leadership and direction to a small team of individual contributors

Support the proper engagement from all lines of defense in the Payments Quarterly Governance Forum

Qualification

Operational risk managementControl-related functionsCompliance lawsRegulationsProcess excellenceAnalytical skillsLeadership skillsCommunication skillsProblem-solving skillsDecision-making skillsAttention to detail

Required

10+ years of experience in operational risk management or other control-related functions in the financial services industry

Ability to identify, measure, and manage risks and controls

Ability to clearly articulate a business unit's function, priorities, controls, and the impact issues have on business

Ability to see the big pictures with high attention to critical details

Comprehensive knowledge of Citi's businesses and functions and their risk profiles

Deep understanding of Citi's Policies, Standards, and Procedures

Developing new ideas and improving current processes to proactively mitigate risks

A passion for process excellence and quality of product

Expert knowledge in the development and execution for controls

Expert understanding of compliance laws, rules, regulations, and best practices

Strong leadership, decision-making, and problem-solving skills

Strong analytical skills to evaluate complex risk and control activities and processes

Strong sense of accountability and ownership, with strong results orientation

Demonstrated ability to prioritize and drive results with a high sense of urgency

Excellent communication skills; ability to engage and inspire across stakeholder groups

Bachelor's degree/University degree or equivalent experience

Preferred

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

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