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First American · 18 hours ago

Commercial Escrow Assistant

Chicago, IL

Full-time

Onsite

Entry Level

$19.82/hr - $26.43/hr

2+ years exp

First American is a company that prioritizes its people and has been recognized as a great place to work. They are seeking a Commercial Escrow Assistant to support their Escrow team in various customer support and administrative duties, playing a key role in enhancing the commercial real estate transaction experience.

Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment

Responsibilities

Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up

Communicate regularly with customers during the escrow process; adapts communication style as needed

Interpret various agreements as they relate to escrow closings

Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience

Qualification

Escrow processCustomer supportMS Office suiteOrganizational skillsVerbal communicationWritten communicationProblem solvingDetail orientedTeam collaboration

Required

Exceptional at prioritizing time and workloads to meet established deadlines

Passionate about helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships

Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn

Thrives in contributing to a team where we come together to deliver beyond customer expectations

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

High school diploma or equivalent