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Sword Health · 2 months ago

Data Operations Engineer

United States

Full-time

Remote

Entry Level

$91K/yr - $143K/yr

1+ years exp

Sword Health is on a mission to free two billion people from pain by using AI Care to change lives. They are seeking a Data Operations Engineer to support the integration of clients into Sword’s solutions by preparing, validating, and maintaining data pipelines that process large volumes of healthcare data.

Artificial Intelligence (AI)Health CareMedicalmHealthTherapeutics

No H1B

Responsibilities

Support data ingestion workflows by cleaning, formatting, and validating healthcare data from multiple sources

Run validation scripts and checks to ensure data accuracy and completeness; identify and flag potential data issues

Assist in maintaining ETL pipelines by performing data uploads, monitoring processes, and escalating issues when needed

Maintain clear process documentation to ensure consistency and repeatability

Work closely with cross-functional teams - customer success managers, data engineers, product managers, clinical operations, payer partners - to ensure client files are processed correctly and on schedule

Gain experience in healthcare data standards, data privacy requirements, and automation tools over time

Qualification

SQL SkillsData ProcessingETL SupportHealthcare Data ExposureData Broker & EDI ExposureCompliance AwarenessCommunicationDetail-OrientedProblem-SolvingGrowth focused

Required

Basic understanding of data processing and data quality principles

Hands-on experience writing SQL queries to extract and analyze data

Ability to communicate clearly with both technical and non-technical stakeholders

Capacity to maintain meticulous documentation of processes, to support troubleshooting and repeatability

Interested in identifying data issues, helping troubleshoot discrepancies and supporting process improvements

Desire to work in a fast-paced, growth-oriented environment with opportunities to take on more responsibility over time

Preferred

Familiarity with eligibility, medical claims, pharmacy claims, or prior authorization data, and an interest in learning how these data sets are structured and used across the healthcare ecosystem

Familiarity with data brokers (e.g. Availity, Change Healthcare) or EDI Transactions, especially 270/271 and 834 transactions

Basic understanding of handling Protected Health Information (PHI) within HIPAA and other relevant regulatory frameworks, with a strong sense of data governance and security

1-2 years of experience in a data-related or operations role