South Carolina Department of Motor Vehicles ยท 2 months ago
Program Coordinator I/Branch Supervisor II - 181859
The South Carolina Department of Motor Vehicles is seeking an outgoing and dedicated leader for the Branch Supervisor position. This role involves managing daily office operations, supervising staff, and ensuring compliance with policies and procedures while providing excellent customer service.
Government Administration
Responsibilities
Serves as manager in the absence of the Branch Manager and is capable of performing the duties assigned to the Branch Office Supervisor including but not limited to the ability to direct, plan and coordinate the activities necessary for the day-to-day office operation of a branch office
Performs and assists with audits of offices and associated entities operating under the agency's enforcement areas
Hold office meetings and conducting training on behalf of office management to advise staff on new and existing policies and procedures
Provides oversite and direction for the operation of the offices knowledge and skills testing program and examiner utilization
Registers applicants for motor voter and/or selective service, if required
Reconciles daily activity reports to include bank detail, timesheets and approves refund requests
Secures audited documents, petty cash fund and accountable monies on a day-to-day basis. Responsible for ensuring building is secure
Assists in the preparation of close of day bank deposit and for securing all monies in bank depository. Performs routine maintenance on equipment
Assists the general public by administering knowledge tests for all classes to include CDL, retrieving and responding to phone messages, email, and in-person with inquiries of driver and vehicle transactions
Maintains inventory of office supplies and prepares requisitions
Prepares inventories of all accountable items, monthly, quarterly, and yearly reports
Supervises all personnel matters such as hiring, performance appraisals and disciplinary actions
Monitors career programs to ensure employees meet requirements and needs
Counsels and reprimands employees
Completes human resource requirements for subordinate personnel including time entries/request in SCEIS
Trains all office personnel on various DMV transactions and procedures
Performs Other Duties As Required By Supervisor
Qualification
Required
A high school diploma and relevant program experience
A nationwide criminal background check to include fingerprints
Must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests and Vehicle Inspection Test
Knowledge of the principles, policies and procedures of the DMV
Must have a valid South Carolina driver's license with a good driving record
Computer skills required to perform job functions
Ability to communicate effectively
Ability to multi-task
Ability to collect fees and train other employees
Ability to deal courteously and effectively with the public
Must be able to make decisions that are in the best interest of the agency to provide the highest level of customer service
Physical skills include lifting up to 50 lbs, reaching, standing, sitting and climbing
Must attend required training, meetings or workshops
Preferred
A high school diploma and six years of responsible clerical, secretarial or administrative experience
Benefits
Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Company
South Carolina Department of Motor Vehicles
The South Carolina Department of Motor Vehicles (SCDMV) administers the state's motor vehicle licensing and titling laws by maintaining strict controls to deliver secure and valid identification, licenses, and property records, while accurately accounting for the receipt and timely distribution of all revenue collected in order to best serve our citizens.