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University of North Florida · 2 months ago

ERP Applications Engineer II

Jacksonville, FL

Full-time

Hybrid

Mid Level

The University of North Florida is seeking an ERP Applications Engineer II to assist in the design, development, and implementation of software and integrations supporting departmental processes. The role involves delivering technical support for ERP systems, developing custom applications, and collaborating with stakeholders to enhance business processes.

EducationHigher EducationUniversities

Culture & Values

H1B Sponsor Likely

Responsibilities

Deliver technical support for University ERP systems, including troubleshooting complex issues across systems, data management, business-to-business integrations, and assistance with business process improvements and enhancements

Design, build, test, and implement custom apps, integrations, and enhancements for ERP, especially Workday Financials, HCM, and Student modules

Develop and maintain APIs, data pipelines, data modeling, reporting, and automation scripts to support cross-system integrations

Conduct business process analysis and recommend improvements that leverage technology to drive efficiency and value; consolidate and present findings to stakeholders and executives utilizing industry-standard methodologies

Create and maintain technical documentation, including architecture diagrams, data models, and user guides

Collaborate with business stakeholders to gather and document requirements, define use cases, and translate them into technical specifications

Participate in Agile/Scrum-based projects and contribute to sprint planning, backlog grooming, and retrospectives

Collaborate with QA and business users to develop and execute test plans

Stay current with emerging technologies and recommend tools or frameworks that enhance system capabilities

During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence

Provide IT professional guidance and mentorship to junior staff

Analyze work requests and break them down into manageable parts to estimate schedules and provide time estimates

Proficiency in defining and researching IT and business-related issues and formulating effective IT solutions to address them

Ability to identify IT incidents, resolve issues, and communicate status and solutions clearly to clients

Research software functionality, create testing scenarios, and conduct feature testing

The capability to efficiently fulfil service requests

Assist with the administration, development, support and integration of software systems that provide a variety of functions to the universitys business offices and academic areas

Consult with users to define and refine functional requirements and translate into technical specifications, leading to the purchase or development of software

Coordinate with client and/or vendors to insure successful testing, documentation and support of purchased or locally developed solutions

May assist in the preparation and delivery of workshops and training programs

Qualification

Workday FinancialsAPI developmentData managementBusiness process analysisAgile/Scrum methodologyTechnical documentationTroubleshootingCollaborationMentorshipCommunication

Required

Assist in the design, development, and implementation software and integrations to support departmental processes and/or programs