NEOGOV · 2 months ago
System Controller
Naperville, IL
Full-time
Onsite
Mid, Senior Level
$48.52/hr - $57.32/hr
5+ years expNEOGOV is seeking an experienced System Controller to supervise the daily operation of the City of Naperville's electrical distribution system. The role involves managing power restoration during outages, directing field crews, and monitoring system alarms and data using SCADA and DA systems.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Directs field crews during switching and tagging procedures, as well as other daily work projects. Authorizes the operation of switching devices
Manages the speedy but safe and effective restoration of electrical utility service to customers at times of power outages. Communicates with City Dispatchers on outage restoration
Exercises authority over crews during outage situations to restore/maintain continuity of electric service for approximately 57,000 metered customers
Exercises safety in all work activities and job functions. Incorporates safety considerations in all work routines and procedures that are compiled by the Systems Control Section
Maintains daily logs for Hold Card, Radio/Vehicle, and Outages. Maintains databases for work orders, devices, and other items. Calculates and assembles data for use in the SAIDI Outage Reporting System (System Average Interruptible Duration Index)
Maintains contact status and location with all field personnel on assignments
Receives and processes incoming calls and relays information to appropriate personnel when required
Initiates documentation requests for all emergencies and other related concerns
Monitors and receives weather reports and updates contracted weather services. Maintains weather information logs. Alerts field personnel of severe weather
Monitors electrical substation and DA alarms. Responds and directs crews to take appropriate action in response to specific alarms
Utilizes computer systems for data entry (i.e. Daily Log, Interruption Reports, Abnormal Log, and Switching Routines) and for retrieval of information (i.e. Customer Counts, Daily Loads, e-mail, electronic calendar functions, etc.)
Processes paperwork and maintains related records, including a variety of reference books and emergency contact numbers, as well as maps
Operates the SCADA and DA systems for routine switching and service restoration, including opening and closing circuit breakers and switches, inhibiting auto re-close, adjusting voltage levels, using tap changers for voltage control, monitoring alarms, system & feeder loads, and locking down transformers for switching procedure
Writes switching and other routines for daily work in the field, as well as routines for any special situations
Schedules and approves system changes required to complete maintenance and construction work. This includes establishing and writing switching procedures and preparing contingency plans for system abnormalities
Monitors security system alarms in accordance with prescribed security procedures and notifications
Performs all other related duties as assigned
Qualification
Required
Seven years of direct experience in an electric utility control room, or an Associate's Degree plus five years of experience in an electric utility control room, or a Journeyman Lineman license plus five years of experience in an electric utility control room, or a Bachelor's Degree in Electrical Engineering or Electrical Engineering Technology plus three years of experience in an electric utility control room
A high school diploma or equivalent
Demonstrated knowledge of electrical substations, high voltage transmission lines, the electrical distribution system, relaying and reading and understanding line diagrams and distribution maps
A valid State of Illinois driver's license
Benefits
Medical, Dental, Vision, and Life Insurance
IMRF (Illinois Municipal Retirement Fund) or Fire/Police Pension Programs
May be eligible for Federal Student Loan Forgiveness Program (if requirements are met)
Deferred Compensation Investment Plans
Flexible Spending Accounts
Employee Assistance Program
Additional Voluntary Benefits
Paid Time Off and Holidays
Sick Time
Paid Maternity and New Parent Leave
Service and Recognition Awards
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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