Livingston HealthCare ยท 2 months ago
Clinical Quality Coordinator
Livingston HealthCare is dedicated to improving healthcare quality and patient safety. The Clinical Quality Coordinator will support the Quality Director by managing data abstraction, reporting, and quality improvement projects to enhance organizational performance and compliance with regulatory standards.
Health CareHealth DiagnosticsHome Health CareMedicalRehabilitation
Responsibilities
Collects, abstracts, and submits quality and performance data to internal and external databases (e.g., CMS, state and federal quality programs)
Ensures accuracy, completeness, and timeliness of data entry and reporting
Assists with validation of quality dashboards, and preparation of reports for leadership, committees, and regulatory surveys
Assists the Quality Director in managing quality and performance improvement projects, ensuring goals, timelines, and deliverables are met
Tracks project progress, analyzes outcomes, and supports process improvement initiatives using Lean, PDSA, or similar methodologies
Collaborates to identify opportunities for improvement and implement best practices
Assists with coordination of patient experience survey processes (e.g., HCAHPS, internal surveys)
Reviews and analyzes patient feedback, identifies trends, and works with department leaders to improve patient satisfaction and service quality
Supports managers and directors with staff education and recognition related to patient experience initiatives
Assists with preparation for regulatory surveys and participates in surveys as requested
Monitors compliance with hospital policies, safety initiatives, and quality standards
Participates in committees such as Quality, Patient Safety, Infection Control, and Patient Experience as assigned
Maintains confidentiality of patient and organizational information at all times
Performs other related duties as assigned by the Quality Director
Qualification
Required
Bachelor's degree in Nursing
Minimum of 3 years of healthcare experience, preferably in a hospital or quality management setting
Preferred
Experience in a Critical Access Hospital or rural healthcare environment preferred
Strong organizational, analytical, and communication skills
Proficient in Microsoft Office (Excel, Word, PowerPoint) and Cerner
Knowledge of healthcare quality metrics, data abstraction, and regulatory reporting requirements
Ability to manage multiple projects and meet deadlines
Commitment to precision and accuracy in their work
Ability to work independently with and without supervision, self-accountability
Formal customer / patient service skills
Benefits
Robust Benefits Package
Company
Livingston HealthCare
Livingston HealthCare is a medical center that offers internal medicine, occupational therapy, and imaging services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase