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Seven Corners, Inc. · 2 months ago

Correctional Account Coordinator

United States

Full-time

Remote

New Grad, Entry Level

Seven Corners, Inc. is dedicated to providing innovative solutions for policyholders worldwide. The Correctional Account Coordinator focuses on maintaining operational efficiency and enhancing customer experience within government programs by scheduling medical appointments and coordinating health records and claims for inmates.

Insurance

Growth Opportunities

Responsibilities

Schedule medical appointments, coordinate health records and claims for inmates within institutional facilities

Maintain extensive knowledge of operational service level agreements and contract requirements to ensure contractual compliance

Facilitate daily coordination of scheduling for patients and outside providers for a seamless coordination of care

Work closely with authorization codes to ensure accurate numbers are input into member notes

Maintain all case documents to ensure a comprehensive and detailed source of information for all parties involved in the case

Provide quality customer service to members, which could include sharing claim status with members and outside providers to ensure transparency and quality experience

Maintain a professional relationship with key staff and providers

Demonstrate experience with multi-tasking and ability to thrive and be proactive in a fast-paced environment

Qualification

Medical schedulingClaims processingOperational service agreementsCustomer serviceMulti-taskingOrganizational skillsRelationship buildingAdaptability

Required

Demonstrated accountability for maintaining extensive knowledge of operational service level agreements and contract requirements to ensure contractual compliance

Facilitated daily coordination of scheduling for patients and outside providers for a seamless coordination of care

Worked closely with authorization codes to ensure accurate numbers are input into member notes

Maintained all case documents to ensure a comprehensive and detailed source of information for all parties involved in the case

Provided quality customer service to members, which could include sharing claim status with members and outside providers to ensure transparency and quality experience

Maintain a professional relationship with key staff and providers

Demonstrated experience with multi-tasking and ability to thrive and be proactive in a fast-paced environment