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Domino's · 2 months ago

Customer Service Representative (02960) 805 Salem Rd. Mount Vernon

805 Salem Road, Mount Vernon, IL

Full-time

Hybrid

New Grad, Entry Level

Domino's is seeking a Customer Service Representative at their Mount Vernon location. The role involves providing exceptional service to customers, answering phone calls, taking orders, and maintaining a clean work area while collaborating with team members.

Restaurants

H1B Sponsor Likely

Responsibilities

Answer incoming phone calls and take customer orders accurately

Prepare and make pizzas according to company standards

Process cash and credit card transactions

Deliver outstanding customer service in a fast-paced environment

Maintain cleanliness of the work area

Collaborate with team members to ensure smooth operations

Handle customer inquiries and resolve issues promptly

Assist with additional tasks as needed to support the store's operations

Qualification

Customer service skillsCommunication abilitiesBasic math skillsOrganizational skillsEmpathyPatienceTeam-oriented mindset

Required

Excellent customer service skills with a friendly and professional demeanor

Strong communication abilities, both verbal and written

Capability to follow directions and adhere to company policies

Basic math skills for handling cash transactions

Ability to multitask efficiently in a fast-paced environment

Physical ability to lift up to 25 lbs

Flexibility to work weekends and holidays

Organizational skills to manage multiple orders simultaneously

Team-oriented mindset with a willingness to collaborate

Empathy and patience when dealing with customer concerns

Preferred

Previous customer service experience preferred but not required

High school diploma or equivalent (preferred)

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)