Camping World · 1 day ago
Sr. Director, IT Infrastructure Network Services
Chicago, IL
Full-time
Onsite
Director/Executive
$192K/yr - $280K/yr
10+ years expCamping World is a leading company in the outdoor and recreational vehicle industry, seeking a Sr. Director of IT Infrastructure Network Services. This role involves managing and overseeing the company's network operations, leading a team of professionals, and ensuring the alignment of technology solutions with strategic business goals.
E-CommerceRetailShopping
Responsibilities
Develop and execute a multi-year technology roadmap for network services, ensuring it aligns with the company's growth, digital transformation, and business objectives
Provide strategic guidance and technical direction on emerging technologies (e.g., SD-WAN, SASE, 5G, AI-driven networking) and make recommendations for their adoption
Lead the planning, budgeting, and forecasting for all related capital and operational expenditures
Establish and maintain strong relationships with key business stakeholders to understand their needs and provide consultative solutions
Oversee the design, deployment, and management of the company's network infrastructure, including LAN, WAN, WLAN, Cloud and data center connectivity
Ensure the network is highly available, scalable, and secure, meeting performance and reliability SLAs
Manage relationships with ISPs and network service providers to optimize connectivity and costs
Direct the implementation of advanced network security measures (e.g., firewalls, intrusion detection/prevention systems, Zero Trust Network Access)
Lead the strategy and operations for all network services
Ensure quality, reliability, and security of all network communications
Lead the design, implementation, and optimization of the company's network platforms
Collaborate with customer service, sales, and operations teams to understand business requirements and deliver solutions that enhance customer experience and agent efficiency
Drive the adoption of new technologies such as chatbots, AI-powered routing, and self-service options
Lead, mentor, and develop a high-performing team of network engineers and administrators
Foster a culture of technical excellence, continuous improvement, and professional growth
Manage team performance, employee goals, set clear objectives, and conduct regular performance reviews
Oversee resource allocation and project management for all team initiatives
Establish and enforce operational standards, policies, and procedures for all owned services
Define and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure service quality
Manage vendor relationships, contracts, and service agreements, ensuring favorable terms and service delivery
Oversee problem and incident management processes, serving as the escalation point for major service disruptions
Qualification
Required
Master's/bachelor's degree in information & computer science
10+ years of progressive experience in network infrastructure, with at least 5 years in a senior leadership or director-level role
8+ years of technical hands-on network engineering support
3+ years of network architecture solutions design
Proven track record of managing and scaling network infrastructure, including SD-WAN, routing, switching, and security
Strong understanding of networking and operational support
Strong understanding of Cisco networking, Juniper Networking, VeloCloud SD-WAN and Fortinet SD-WAN
Strong understanding of Palo Alto and firewall technologies
Understanding of how network solutions impact business goals, and the ability to balance technical feasibility with business realities
Excellent verbal and written communication skills to effectively bridge the gap between technical and business teams
Proven experience leading technical teams and guiding technical projects from concept to completion
Strong decision making and operational skill
Proven track record of network architecture designs
Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges
Have excellent technical leadership
Deep knowledge of networking
Experience with public cloud platforms such as AWS, Azure and GCP in terms of networking
Network and Firewall Vendor management
People management
Strong understanding of network protocols (BGP, OSPF, EIGRP), security concepts, and cloud networking (AWS, Azure, GCP)
Experience with budgeting, forecasting, and managing large-scale technology projects
Excellent leadership, communication, and interpersonal skills with the ability to influence and collaborate at all levels of the organization
Preferred
Relevant industry certifications (e.g., CCIE, CCNP, JNCIP, JNCIE) are highly desirable
Benefits
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more
Access to dental & vision coverage
Company
Camping World
Camping World is an American corporation specializing in selling parts and service for recreational vehicles and supplies for camping.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2024-10-30Post Ipo Equity· $300M
2016-10-07IPO
2013-08-01Series Unknown
Leadership Team
Matthew Wagner
CEO & President
Lindsey Christen
Chief Administrative & Legal Officer, Secretary
Recent News
2026-01-08
The Motley Fool
2026-01-07
Company data provided by crunchbase