Castleton Commodities International · 2 weeks ago
Senior Data Operations Analyst – Master Data Management (MDM)
Houston, TX
Full-time
Onsite
Senior Level
5+ years expCastleton Commodities International (CCI) is seeking a Senior Data Operations Analyst to help support the day-to-day management, data quality, and continuous enhancement of the firm’s enterprise Master Data Management platform, TIBCO EBX. The role involves collaborating with various teams to ensure master data is reliable and available, while also managing data operations, quality design, and compliance efforts.
Oil and Gas
Hiring Manager
Chris Dobo
Responsibilities
Act as a senior SME and L2/L3 support resource for TIBCO EBX, collaborating with an offshore team to ensure appropriate coverage
Enter and maintain master/reference data in EBX, enforcing stewardship workflows and governance rules
Monitor application jobs, security, and integrations; escalate issues and document resolution steps
Manage ServiceNow work queue: triage, prioritize, assign, and track incidents, enhancements, and service requests against defined SLAs
Partner with data owners to design and extend EBX data models, hierarchies, validation rules, and stewardship workflows
Investigate and resolve data errors surfaced by downstream systems or data quality rules; perform root-cause analysis and propose sustainable fixes
Develop data quality dashboards (Omni/Power BI) to track KPIs such as completeness, duplication, and timeliness
Coordinate with engineering to test EBX configuration changes, code deployments, and version upgrades
Author and execute regression and user-acceptance test (UAT) scripts; validate mappings between EBX and consuming systems (REST/SOAP, SQL, Kafka, etc.)
Champion change-control best practices, ensuring all stories and tasks are effectively managed in Jira from requirements through deployment
Analyze recurring data defects to recommend automation or rule enhancements that reduce manual touch points
Deliver training and knowledge-transfer sessions for end-users and offshore analysts on EBX workflows and best practices
Support audit, compliance, and SOX requests related to MDM operational controls
Qualification
Required
5 + years of hands-on experience operating or supporting a commercial MDM platform (TIBCO EBX preferred; Informatica, Reltio, SAP MDG, etc. are acceptable)
Solid grasp of core MDM concepts: golden-record management, hierarchy/versioning, data quality rules, stewardship workflows, matching/merging, and reference-data integration
Demonstrated experience managing or supporting operational queues in ServiceNow and project backlogs in Jira
Proficiency in SQL and one scripting language (Java, Python, or similar) for data investigation and automation
Proven record of partnering with offshore or managed-service teams, including defining SLAs and run-books
Strong analytical and problem-solving skills; ability to translate data symptoms into root cause across complex data flows
Excellent written and verbal communication skills, comfortable interfacing with both technical teams and front-office stakeholders
Must be able to work effectively in a fast-paced, dynamic and high-intensity environment including open-floor plan if applicable to the position, with timely responsiveness and the ability to work beyond normal business hours when required
Preferred
Prior exposure to energy-trading or commodity-trading reference data
Experience configuring EBX data models, workflows, validation rules, and user roles
Familiarity with data-catalog/governance tooling (Collibra, Alation, Atlan) and their integration with MDM
Knowledge of API integrations (REST/SOAP), message queues (Kafka), and cloud data platforms (Azure Synapse, Amazon Redshift, Databricks)
ITIL or similar service-management certification
Benefits
Competitive comprehensive medical, dental, retirement and life insurance benefits
Employee assistance & wellness programs
Parental and family leave policies
CCI in the Community: Each office has a Charity Committee and as a part of this program employees are allocated 2 days annually to volunteer at the selected charities.
Charitable contribution match program
Tuition assistance & reimbursement
Quarterly Innovation & Collaboration Awards
Employee discount program, including access to fitness facilities
Competitive paid time off
Continued learning opportunities
Company
Castleton Commodities International
Castleton Commodities International is an independent global commodities merchant.
201-500 employees
H1B Sponsorship
Castleton Commodities International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (6)
2022 (11)
2021 (17)
2020 (11)
Funding
Current Stage
Growth StageTotal Funding
$4.18B2025-11-18Debt Financing· $2.11B
2023-11-15Debt Financing· $2.08B
Leadership Team
Lauren Haymond
Managing Director, Global Head of Talent Strategy
Recent News
2025-04-03
Company data provided by crunchbase