You Health Medical Groups · 2 months ago
Clinical Escalations Provider - NP (Part Time)
United States
Part-time
Remote
Mid, Senior Level
$65/hr - $77/hr
4+ years expYou Health Medical Groups is seeking a Clinical Escalations Provider to provide health care services to patients via the Hims and Hers telehealth platform. The role focuses on managing high-acuity and escalated patient cases, providing counseling and clinical support, and ensuring exceptional patient care and continuity of support.
Hospital & Health Care
Responsibilities
Deliver high-quality clinical care for a range of patient-reported concerns and side effects
Manage patient escalations and ensure appropriate responses and follow-up, including results from diagnostics that require timely and sensitive follow-up. These interactions will be mostly synchronous
Comply with safety legislation and healthcare industry practices
Support the Product, Operations, and other cross-functional teams with workflow or tooling improvements by providing clinical expertise
Potentially serve as a Supervising Physician for Nurse Practitioners employed by You Health
Provide after-hours and weekend support for urgent patient escalations on a rotating on-call basis
Serve as a specialist/subject matter expert for treatment services offered on the platform, providing clinical expertise, guidance, and support to both patients and internal teams
Conduct ongoing patient care duties, special projects as needed, and additional duties as assigned by their manager and/or clinical leadership
Adhere to the Hims and Hers platform guidelines and policies, and complete all required training
Maintain competence through Continuing Medical Education/Continuing Education
Maintain applicable Board Certification
Qualification
Required
Board Certified Nurse Practitioner (Family, Adult Gerontology, Acute Care)
1+ years of previous telehealth experience
3+ years of experience in clinical practice, exclusive of orientation/training
Extremely strong clinical judgment and the ability to respond rapidly in escalated scenarios, and provide empathetic patient care along the way
Excellent written and verbal communication with an emphasis on clarity and compassion
Skilled at using online tools and technology to deliver care and communicate with patients
Resilient and flexible with the ability to thrive and adapt in a fast-paced, high-growth, and rapidly changing environment
Multiple state licenses (Minimum of 20 licenses, 40+ a strong plus)
Benefits
Malpractice insurance and tail coverage provided
Unlimited PTO and comprehensive benefits: medical, dental, vision, paid holidays, 401k
Comprehensive clinical guidelines and additional training
Support from a Clinical Operations Team dedicated to assisting and improving the provider and patient experience
Depending on state(s) of licensure and experience, we provide you with collaborative pairing
Company
You Health Medical Groups
You Health Medical Groups employs telehealth practitioners serving patients on the Hims & Hers platform.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase