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CopperPoint Insurance Companies · 1 week ago

Portal Product Manager

Nevada, United States

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $115K/yr

CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. In this role, you will drive the strategy and continuous improvement of insurance portals used by agents and policyholders, managing the roadmap and ensuring user-friendly experiences that align with business goals.

Insurance

H1B Sponsor Likely

Responsibilities

Lead portal evolution and optimization using Guidewire Policy, Claims, Billing, and other integrated systems

Define and execute portal strategy aligned with company goals, regulatory requirements, and customer needs

Champion user experience, ensuring portals are intuitive, efficient, and meet the needs of agents, brokers, and insureds

Collaborate cross-functionally with Underwriting, Operations, Claims, IT, and other teams to ensure seamless integration and process alignment

Translate business strategy into clear requirements, including workflows, data usage, and user interactions

Prioritize features and enhancements based on business value, ROI, and implementation feasibility

Serve as Product Owner in Agile delivery, leading sprints, demos, and retrospectives to drive iterative value

Ensure compliance and data security, partnering with Legal and Compliance to meet regulatory standards

Manage portal access and content, maintaining balance between security and usability

Continuously evaluate performance through data and feedback to drive ongoing improvement

Engage with end-users and customer groups go gather and incorporate feedback for continuous portal improvement

Qualification

GuidewireProduct ownershipAgile/SAFeCommercial P&C insuranceCore insurance systemsUser experience designChange managementCommunicationOrganizational skillsTime management

Required

Bachelor's degree in business, Engineering, Computer Science, or related field

Experience in commercial P&C insurance, including portal transactions for underwriting, claims, and billing

Experience with Guidewire or equivalent core systems and portal integrations (CRM, APIs, data)

Proven product ownership in Agile/SAFe environments (roadmap, backlog, sprint execution)

Proven product leadership with strong strategic thinking and execution capabilities

Knowledge of core insurance systems such as policy, rate, quote, and issue, including API and portal integrations

Ability to translate business needs into clear requirements, workflows, and user experience designs

Strong communication skills with customers and internal stakeholders to gather needs and provide feedback

Understanding of underwriting workflows, operations, and related business processes

Demonstrated success collaborating with IT, operations, claims, and cross-functional business teams

Skilled in managing change, driving adoption, and improving processes

Excellent organizational, prioritization, and time management skills

Working knowledge of agile practices for project management

Models self-leadership that encourages open, honest dialogue and leverages diverse strengths of self and others

Communicates in a clear, relevant and timely manner that promotes common understanding and engages stakeholders

Creates and manages synergistic relationships to achieve shared business objectives

Attracts and leverages top talent to create an innovative, high-performance environment

Analyzes complex business problems and assesses decision impacts to determine appropriate solutions

Identifies and embraces opportunities to deliver competitive products and customer service

Executes effectively with clearly defined vision and measures of success

Preferred

Master's or MBA

Benefits

Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.

We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).

Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year.

In addition, employees will also receive 10 paid holidays throughout the calendar year.

CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement and other education benefits and business casual dress.

Company

CopperPoint Insurance Companies

CopperPoint Insurance Companies operates as a premier provider of workers compensation insurance.

Founded in 1925

Phoenix, Arizona, USA

501-1000 employees

https://www.copperpoint.com/

H1B Sponsorship

CopperPoint Insurance Companies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2023 (4)

2022 (3)

2021 (2)

2020 (3)