Commerce Bank · 16 hours ago
Mortgage Loan Servicing Representative
Kansas City, MO
Full-time
Onsite
Entry, Mid, Senior Level
$19/hr - $27.65/hr
2+ years expCommerce Bank is dedicated to helping people find financial safety and success while fostering a supportive work culture. The Mortgage Loan Servicing Representative will handle various aspects of mortgage loans post-origination, including customer service and accounting responsibilities.
BankingFinanceFinancial Services
Responsibilities
Perform routine and complex tasks in the servicing of mortgage loans in one or more of the various servicing functions; includes administration, cashiering, new loans/acquisitions, special loans, escrow, investor accounting, customer service or default
Process Payments or Advances on loans, including maintenance and adjustments, utilizing multiple systems applications
Process mortgage releases and subsequent documents to borrowers
Perform customer service via telephone, email and chat
Perform other duties as assigned
Qualification
Required
Thorough knowledge of all aspects of the specific functional area and ability to understand the interrelationship of all mortgage servicing functions and the resulting impact
Demonstrates self-initiative in problem identification or provides assistance as needed within specific functional area as well as the group
Ability to work with other departments to meet time requirements
Ability to consistently meet or exceed minimum departmental productivity standards
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook
High school diploma or equivalent combination of education and experience required
2+ years Real Estate loan experience required
Preferred
2+ years of customer service via telephone, email and chat, experience preferred
Benefits
Employer sponsored health, dental, and vision insurance
401(k)
Life insurance
Paid vacation
Paid personal time
Career development
Education assistance
Voluntary supplemental benefits
Company
Commerce Bank
Commerce Bank is a commercial bank that offers financial products and banking services.
1001-5000 employees
H1B Sponsorship
Commerce Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$150M2014-06-18Post Ipo Equity· $150M
1978-01-13IPO
Leadership Team
John Kemper
President & Chief Executive Officer
Robert Holmes
Chairman & CEO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-05
2026-01-03
2026-01-03
Company data provided by crunchbase