Symbotic · 2 months ago
Bot Field Service Maintenance Technician
United States
Full-time
Remote
Mid, Senior Level
$71K/yr - $98K/yr
5+ years expSymbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. The Bot Field Service Maintenance Technician will repair and calibrate automated and robotic systems, requiring 100% travel across the US and Canada, focusing on complex troubleshooting and repairs of the robotic fleet.
MobileRetailRoboticsSupply Chain ManagementWarehouse Automation
Responsibilities
Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily
Perform inspections and upgrades on systems associated with Automated Storage and Retrieval System and Symbot Autonomous vehicle fleet
Support continuous operation by adjusting, calibrating, repairing, replacing or modifying fleet system components
Maintain advanced system knowledge of equipment, programs and tools relating to the Symbot fleet and maintenance
Perform advanced troubleshooting of the robotic vehicle fleet, identifying anomalies and stoppages using schematic and wiring diagrams as well as advanced test equipment
Advanced troubleshooting skills and ability to follow electro-mechanical diagrams
Perform inspection and evaluation of delivered robotic fleet vehicles to sites. Verifying equipment has met quality standards, has not suffered any damages through shipping and handling and is Structure Ready
Perform periodic system inspections within expected durations on all equipment and thoroughly document all actions and repairs to include parts used and labor. Ensure quality maintenance and complete documentation via the Computerized Maintenance Management System (CMMS)
Effective communication of production impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members
Communications with on-site personnel and Control Center Operators on the commissioning of new robot fleet vehicles via system software and structure induction procedures
Must be able to work in a dynamic environment and change course based on immediate business needs
Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed while conforming to 5S policies
Responsible for automated robotic vehicle recovery in the Symbotic Matrix select system to include working in restrictive environments
Other duties as assigned by leadership
Qualification
Required
Minimum of 5 years' experience in mechanical automation systems
Must be able to provide training and system expertise to team members on and off site
Be proficient in performing all Inspection functions
High level of robotic troubleshooting (programming experience a plus) with strong electro-mechanical skills
Proficient with different schematics and wiring diagrams. Confident in electrical troubleshooting and repairs
Ability to work independent of supervisor following procedures and manuals
Ability to represent the Field Service Team in a remote site support role independent of supervisor
Ability to lead a team and delegate daily functions and work beyond the scope of normal as operation calls
Ability to Multi-task and perform multiple job functions at once
Must be literate, written and verbal, in English Language
80% travel required
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols
Preferred
Associate degree or equivalent experience/ certification in electronics, automotive, automation, manufacturing or equivalent field preferred
Benefits
Medical
Dental
Vision
Disability
401K
PTO
Other benefits
Company
Symbotic
Symbotic is a provider of integrated supply network automation solutions for warehouses and distribution centers.
501-1000 employees
H1B Sponsorship
Symbotic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (45)
2023 (45)
2022 (24)
2021 (19)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$1.36B2025-12-04Post Ipo Secondary· $192.5M
2025-12-04Post Ipo Equity· $357.5M
2024-02-21Post Ipo Secondary· $202.5M
Leadership Team
Carol Hibbard
Chief Financial Officer
Tom Ernst
Chief Financial Officer
Recent News
The Motley Fool
2026-01-09
2026-01-03
Company data provided by crunchbase