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Block · 2 months ago

Staff Product Manager | Orders & Fulfillment

Bay Area, CA, United States of America

Full-time

Onsite

Senior Level, Lead/Staff

$198K/yr - $297K/yr

6+ years exp

Block is a technology company that builds tools to increase access to the global economy, particularly through its Square platform. The role of Staff Product Manager focuses on enhancing Fulfillment Velocity, ensuring that sellers can efficiently process orders, ultimately leading to improved revenue and customer satisfaction.

Financial Services

H1B Sponsor Likely

Responsibilities

Defining and improving metrics around fulfillment speed, accuracy, and efficiency

Partnering with design, engineering, and analytics to find bottlenecks and ship new experiences, tools, and other solutions that shorten time from order to handoff including leveraging AI where it can meaningfully improve speed, accuracy, or decision quality

Building intuitive tools and user experiences that make order processing simple, reliable, and fast for sellers and their teams

Leading a roadmap that directly impacts seller revenue by improving operational throughput

Collaborating across Square teams to create a seamless end-to-end seller experience

Qualification

Product ManagementData AnalysisCross-functional CollaborationCustomer EmpathyExecution SkillsCommunication SkillsOrganizational Skills

Required

6+ years of product management experience

A collaborative approach: You have a track record of driving alignment and delivering results with cross-functional partners

Vision: You've formed, gained buy-in, and driven key strategies shaping the multi-year direction of your team

Results: You have a proven track record of shipping simple, elegant products at scale

Efficiency: You have excellent organization and prioritization skills

Analytical skills: You have a great ability to absorb and apply data to your decision making

Execution: You're scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our customers. Able to push through obstacles, and ready to roll up your sleeves wherever needed

Communication: You're regarded as an excellent communicator, both written and verbal

Customer empathy: You have experience shaping product direction and execution based on customer needs. You have experience working through problems with high ambiguity and without a definitive answer. You've developed industry-leading products that have gained a strong followership and product loyalty

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Block

Glassdoor3.9

Block is one company built from many blocks, all united by the same purpose of economic empowerment.

Founded in 1990

Oakland, California, US

10001+ employees

https://block.xyz/

H1B Sponsorship

Block has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)