Claims Administrative Analyst jobs in United States
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MetroPlusHealth · 9 hours ago

Claims Administrative Analyst

positionNew York, NY
timeFull-time
remoteHybrid
seniorityMid Level
money$65K/yr - $70K/yr
date3+ years exp

MetroPlusHealth is seeking a Claims Administrative Analyst to provide analysis and administrative support for the Claims Department using Salesforce. The role involves triaging new cases, monitoring and analyzing Salesforce cases, and assisting with administrative functions to improve efficiency and quality in the department.

Financial ServicesHealth CareHealth InsuranceInsuranceLife Insurance

Responsibilities

Under direction from manager, coordinates the administration aspects of the Salesforce tool and inventory management of cases
Under direction from manager, manually assigns cases to staff and/or routes to queues
Triages new cases, tracking and trending and routing appropriately
Assists with monitoring of case age and routing
Performs administration case updates in salesforce application as appropriate
Supports preparation of case activity and production reports
Works with Salesforce IT team to develop reports
Assists with any Salesforce training needs
Performs other duties, as assigned by management

Qualification

SalesforceCRM tool experienceMS Office proficiencyAnalytical skillsMulti-taskingCommunication skillsOrganizational skillsProblem-solvingTime managementInitiativeFlexibility

Required

Bachelor's degree required
Minimum 3 years' health plan experience with a CRM tool; Salesforce a plus
Proficient in MS Office applications
Integrity and Trust
Customer Focus
Functional/Technical skills
Excellent verbal and written communication skills, with the ability to effectively communicate
Strong organizational and analytical skills
Ability to solve practical problems and recommend solutions
Ability to plan work, work with staff, at all levels of the organization
Show initiative and flexibility
Ability to manage time and make decisions within the scope of assigned authority
Ability to multi-task
Must be able to work in a fast-paced environment

Company

MetroPlusHealth

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Glassdoor2.9
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MetroPlusHealth provides health insurance to individuals, families, and small businesses.
dateFounded in 1985
location
New York, New York, USA
people-size1001-5000 employees
web-link
https://www.metroplus.org/

Funding

Current Stage
Late Stage

Leadership Team

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Julie Myers
Deputy Chief Medical Officer
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Laura Santella-Saccone
Chief Marketing & Brand Officer
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Recent News

PR Newswire
MetroPlusHealth Deepens Commitment to Staten Island with Opening of Second Community Office
2025-11-19
PR Newswire
Menopause Care Reaches New York Women with Elektra Health as the Leading Insurance-Covered Provider
2025-09-22
citybiz
MetroPlusHealth Opens Community Office in Brighton Beach
2025-07-17
Company data provided by crunchbase