Bob Loquercio Auto Group · 2 months ago
BDC Service Representative
Streamwood, IL, USA
Full-time
Onsite
New Grad, Entry Level
$16.50/mo - $16.50/moBob Loquercio Auto Group is an award-winning company seeking a qualified and motivated individual to join their team as a Business Development Coordinator. The role involves responding to internet inquiries and generating sales with customers, ensuring a high level of customer satisfaction and ethical behavior in all interactions.
AutomotiveCustomer ServiceRetail
Responsibilities
Respond promptly, professionally and courteously to all internet leads
Utilize scripts and workflow tools to staff to ensure uniform customer service
Promptly and accurately enter all customer inquiry data into CRM software
Overseeing the generation of sales appointments
Effectively utilizing lead management tools
Compiling all necessary reports, forms and other documentation on a timely basis
Exhibiting ethical behavior providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction
Qualification
Required
Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
Ability to gain overall knowledge of automotive sales and service department operations
Strong organizational and leadership skills
Knowledge of social media, social media channel marketing and social media blogging
Benefits
Medical Plan
Dental Plan
Vision Plan
401(k) Savings Plan
Basic Life Insurance
Accident & Critical Illness Insurance
Discounts on Products and Services
Flexible Schedules
Work Life Balance
Company
Bob Loquercio Auto Group
Bob Loquercio Auto Group is an auto dealership and services center that offers a new and pre-owned cars for sale.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christine Meland , CPA
Chief Financial Officer
Phillip Baumann, CPA
Chief Investment Officer
Recent News
2023-04-15
Company data provided by crunchbase