Fivetran · 4 days ago
Renewals Manager
Fivetran is a company dedicated to simplifying data access for organizations. The Renewals Manager plays a critical role in driving growth by managing customer contracts through planning, negotiation, and execution, ensuring a smooth renewal process.
AnalyticsCloud Data ServicesData Integration
Responsibilities
Contract Planning: Develop and implement strategic renewal plans, initiate processes 90 days before contract end, conduct account research, and ensure timely renewals
Negotiation & Collaboration: Negotiate terms and pricing, identify upselling opportunities, and collaborate with internal stakeholders (legal, finance, security, deal desk) for compliance and smooth renewals
Contract Execution: Manage coordination and execution of amendments, renewals, and re-contracts. Handle secondary documentation, such as DPAs, MSAs, and BAAs
Forecasting & Communication: Provide accurate forecasts, update SFDC and forecasting tools, and ensure clear, professional communication with customers
Feedback & Improvement: Gather customer insights, share feedback with relevant teams, and refine strategies for future renewals
Qualification
Required
Proven track record in SaaS sales, customer success, or account management, with experience in managing contract renewals and negotiations
Proficiency with CRM platforms (e.g., Salesforce), exceptional organizational skills for managing multiple renewals, and strong attention to detail
Ability to assess contract terms, identify upselling opportunities, and resolve issues proactively
Effective interpersonal skills for working with cross-functional teams, and clear, concise communication
Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment
Understanding of key SaaS metrics and experience in forecasting revenue impacts, optimizing renewals, and managing bookings
Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives
Benefits
100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
Company
Fivetran
Fivetran is a technology company that automates replicating data into a cloud data platforms.
H1B Sponsorship
Fivetran has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (11)
2023 (8)
2022 (30)
2021 (13)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$853.11MKey Investors
Vista Credit PartnersAndreessen HorowitzMatrix
2023-05-18Debt Financing· $125M
2021-09-20Series D· $565M
2020-06-30Series C· $100M
Recent News
General Catalyst
2025-12-30
Company data provided by crunchbase