The Trevor Project · 2 months ago
Executive Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expThe Trevor Project is a non-profit organization focused on supporting LGBTQ youth. They are seeking an Executive Operations Manager to provide strategic and administrative support to the CEO and Board of Directors, ensuring effective governance and operational efficiency.
LGBTNon ProfitWellness
No H1B
Responsibilities
Serve as the primary administrative and logistical liaison to the Board of Directors and its Committees, ensuring clear and timely communication
Manage the full annual lifecycle of Board activities, including coordinating committee meetings, drafting agendas, preparing highly accurate pre-read materials, and ensuring seamless cross-Committee collaboration with staff liaisons
Attend all Committee and Board meetings to capture, draft, and finalize official minutes and track resulting staff action items through completion
Own and maintain the central organizational repository for all Board-related governance documents and ensure compliance
Working closely with the SVP of Strategy & Innovation, General Counsel, and other staff, ensure continuous improvement and streamlining of Board-related operations
Partner with the Executive Assistant to the CEO and other team members to meticulously plan, set up, and manage all Board-related meetings and necessary communications
Be the connective link across all staff liaisons to ensure communication and engagement workflows are adopted and efficient
Develop support materials, communications, and presentations that support Board meetings
Manage all logistics for both virtual and in-person Board meetings, including vendor coordination, travel, and meeting space setup
Provide operational and administrative support for key cross-functional capabilities driven by the CEO's office and Strategy & Innovation priorities
Develop, implement, and manage detailed project roadmaps, work plans, and accountability structures, ensuring projects meet strategic goals and strict deadlines
Drive continuous organizational efficiency by building and maintaining workflows that ensure collaboration, interconnectedness, and process optimization among all organizational verticals
Manage essential daily administrative functions, including but not limited to processing mail and documents, coordinating operational services, and providing crucial logistical support where needed
Provide crucial logistical and administrative support to the CEO’s office, including managing travel mileage/scheduling for gifted miles, ordering business cards, and coordinating operational services
Working closely with the SVP of Strategy & Innovation, the General Counsel, and the Chief Financial Officer, facilitate the health and effectiveness of key executive capabilities, including risk management, Board management, physical mail and inventory management, knowledge management
Work in close partnership with executive leaders to identify, develop, and implement solutions for strategic and operational challenges
Ensure key organizational documents and information are organized, accessible, and updated
Ensure proactive communication and alignment on key operational projects and priorities
Demonstrate successful planning, prioritization, and problem-solving skills, including managing multiple, complex tasks simultaneously and performing effectively within tight timelines
Maintain an unwavering commitment to attention to detail and accuracy in all deliverables, particularly in high-stakes communications and materials presented to the Board and Executive Team
Handle sensitive and confidential matters with the utmost discretion and integrity
Support necessary administrative tasks relating to role responsibilities and cover operations matters as needed
Demonstrate fair, ethical, and equitable business practices
Learn eagerly, share knowledge appropriately, and improve continuously
Work, communicate, and collaborate effectively with others
Demonstrate a commitment to fostering and maintaining an environment of belonging
Other relevant duties and responsibilities as assigned
Qualification
Required
At least 5 years of experience in an executive support, management, or governance role, preferably within a non-profit, foundation, or comparable organization with a complex Board structure
Demonstrated proficiency in high-level project management and coordination, with a focus on cross-functional strategic initiatives
High-level proficiency in managing confidential information and sensitive matters and demonstrating the utmost discretion and integrity
Exceptional written and verbal presentation skills, with a proven ability to draft clear, accurate, and concise documents (agendas, pre-reads, minutes) for executive and Board-level audiences
Demonstrated excellence in stakeholder engagement and influence, including expert proficiency in managing upward communication and driving collaboration and accountability across senior leadership
Superior organizational and logistical management skills, with a proven ability to manage multiple complex workflows, priorities, and deadlines simultaneously
Proactive issue-identification and innovative thinking, with the ability to foresee operational bottlenecks and develop pragmatic, scalable solutions
The ability to work independently to drive organization collaborations needed to successfully complete operational refinements
Proactive issue-identification and innovative thinking and solutioning
Proficiency in spoken and written English
Demonstrated successful planning and problem-solving skills, with proven ability to multitask and work well within tight timelines
Proven ability to work, communicate, and collaborate effectively with individuals and teams at all levels, both internally and externally
Attention to detail and accuracy in all work
Company
The Trevor Project
The Trevor Project is a national organization that provides crisis intervention and suicide prevention services to the LGBTQ community.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-10-01Grant
Leadership Team
Cristina Matthews
Chief of Staff
Recent News
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