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Connecticut Distributors · 2 months ago

Field Sales Manager - CDI

Stratford, CT

Full-time

Onsite

Mid, Senior Level

5+ years exp

Connecticut Distributors is seeking a Field Sales Manager who will achieve sales volume and distribution objectives by managing and coaching a team of sales representatives. The role involves strategic planning, performance evaluations, customer relationship management, and ensuring compliance with sales tools and training programs.

AdvertisingMarketingWine And Spirits

Diversity & Inclusion

Responsibilities

Pre-plans prior to the beginning of each sales period by holding a one on one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts

Conducts effective one on one weekly sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities and reviewing performance against goals

Develops and reviews performance enhancement plans for each sales representative by ensuring direct reports are set up for success which includes, ensuring training and tools are provided, conducting regular performance evaluations, performing coaching calls, ensuring 90-day review is delivered and completed, and following up on progress as needed

Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories and resolving customer complaints

Participates in the associate interview and selection process by working with Human Resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process

Manages supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey and overseeing any tear down and scheduling sales representatives as needed

Coordinates supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives

Resolves customer issues related to returns and breakage by following appropriate administrative processes

Ensure all sales tools (example: New Horizon) are being used to 100% compliance

Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. WSET, Focus Marketing, New Horizon)

Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications and establishing personal networks

Maintains a safe and clean working environment by complying with procedures, rules and regulations

Contributes to team effort by accomplishing related results as needed

Qualification

Sales ManagementWineSpirits KnowledgeCustomer ServiceMS Office ProficiencyMulti-taskingVerbal/Written CommunicationTeam Collaboration

Required

High School diploma or equivalent required

Bachelor's degree in related field and/or equivalent training and work experience

Ability to hold a Solicitor's Permit is required

Must have a valid driver's license and be able to operate a motor vehicle

A minimum of 5 years related sales experience; or equivalent combination of education and experience

An understanding of wine and spirits is required

Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills

Ability to multi-task, work independently and/or within a team, pays attention to detail and meets deadlines

Proficient PC skills using MS Office and other various computer systems including presentation software