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Mercer · 22 hours ago

Senior Client Manager

Norwalk, CT

Full-time

Hybrid

Senior Level, Lead/Staff

$212K/yr - $318K/yr

15+ years exp

Mercer is a global leader in helping clients realize their investment objectives and enhance health and retirement outcomes. The role involves managing a portfolio of large/jumbo client accounts, establishing trusted advisor relationships, and driving revenue growth through collaboration and strategic planning.

BankingConsultingEmployee BenefitsFinancial ServicesHuman ResourcesWealth Management

H1B Sponsor Likely

Responsibilities

Manage a portfolio of large/jumbo client accounts (5,000+ employees), ensuring client satisfaction and addressing escalated issues effectively

Grow client revenue by establishing internal and external networks and channels with key buyers while generating new business opportunities

Develop and maintain process rigor on business development leads, tracking activities, and driving teams toward success

Navigate internal networks to bring together cross-LOB and Marsh McLennan teams to create tailored solutions that meet client needs

Collaborate with Mercer consultants and thought leaders to design strategic growth plans and engage C-suite executives in client and prospect organizations

Qualification

Client managementFinancial acumenProject managementBusiness developmentCommunication skillsSolution architectureNetworkingProblem-solving

Required

Minimum of 15 years of experience in a consulting environment, with demonstrated success in client management

Strong project management, financial acumen, and communication skills

Ability to understand and respond to client business needs, priorities, and industry environments

Preferred

Experience in engaging with C-suite and senior-level executives across HR, Finance, and IT sectors

Proven ability to build and expand buyer hubs, enhancing strategic relationships

Strong business acumen and a proactive approach to problem-solving and solution architecture

Benefits

Health and welfare benefits

Tuition assistance

401K savings and other retirement programs

Employee assistance programs

Company

Mercer

Glassdoor3.9

Mercer is a human resource consulting service that includes compensation, employee benefits, communications, and investment consulting. It is a sub-organization of Marsh & McLennan.

Founded in 1945

New York, New York, USA

10001+ employees

http://www.mercer.com

H1B Sponsorship

Mercer has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (22)

2023 (19)

2022 (33)

2021 (29)

2020 (20)