Sysdig · 2 months ago
Senior Customer Solutions Architect
Sysdig is a leading company in cloud security, dedicated to helping organizations secure innovation in the cloud. The Senior Customer Solutions Architect will serve as a trusted advisor to customers, focusing on enhancing the adoption and expansion of Sysdig's products within large enterprise environments.
Cloud ComputingCloud SecurityCyber SecurityOpen SourceSaaSSecurity
Responsibilities
Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform
In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings
You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement
Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support
You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey
You will work with our Product Managers, influencing the product roadmap
Qualification
Required
Excellent English language and ability to work in remote and international teams
Experience building customer relationships, including implementation and identification of expansion opportunities
10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies
Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud
10+ years experience with DevOps tools such as Terraform, Helm and API scripting
Preferred
Being familiar with security and monitoring such as Prometheus or Falco is a plus
Benefits
Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family
Company
Sysdig
The leader in cloud security powered by runtime insights
H1B Sponsorship
Sysdig has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (18)
2023 (17)
2022 (26)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$729.5MKey Investors
PermiraInsight PartnersAccel
2021-12-15Series G· $350M
2021-04-28Series F· $188M
2020-01-22Series E· $70M
Recent News
2025-12-27
2025-12-10
Company data provided by crunchbase