Senior Customer Solutions Architect jobs in United States
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Sysdig · 2 months ago

Senior Customer Solutions Architect

Sysdig is a leading company in cloud security, dedicated to helping organizations secure innovation in the cloud. The Senior Customer Solutions Architect will serve as a trusted advisor to customers, focusing on enhancing the adoption and expansion of Sysdig's products within large enterprise environments.

Cloud ComputingCloud SecurityCyber SecurityOpen SourceSaaSSecurity
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform
In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings
You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement
Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support
You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey
You will work with our Product Managers, influencing the product roadmap

Qualification

Cloud Native technologiesDevOps toolsCustomer relationship buildingSaaS experienceSecurityMonitoring knowledgeEnglishRemote team collaboration

Required

Excellent English language and ability to work in remote and international teams
Experience building customer relationships, including implementation and identification of expansion opportunities
10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies
Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud
10+ years experience with DevOps tools such as Terraform, Helm and API scripting

Preferred

Being familiar with security and monitoring such as Prometheus or Falco is a plus

Benefits

Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family

Company

The leader in cloud security powered by runtime insights

H1B Sponsorship

Sysdig has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (18)
2023 (17)
2022 (26)
2021 (14)
2020 (10)

Funding

Current Stage
Late Stage
Total Funding
$729.5M
Key Investors
PermiraInsight PartnersAccel
2021-12-15Series G· $350M
2021-04-28Series F· $188M
2020-01-22Series E· $70M

Leadership Team

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Loris Degioanni
Founder and CTO
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Karen Walker
Chief Financial Officer
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Company data provided by crunchbase