Gusto · 2 days ago
Taxonomist / Ontologist
Denver, CO
Full-time
Hybrid
Senior Level, Lead/Staff
$157K/yr - $187K/yr
8+ years expGusto is on a mission to grow the small business economy by providing essential services like payroll and HR. They are seeking an experienced ontologist and taxonomist to build AI-powered knowledge systems and enhance knowledge delivery for customers and internal teams. The role involves designing and maintaining semantic structures to support AI tools and collaborating with various teams to implement content automation and intelligent service delivery.
Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware
Responsibilities
Lead Gusto’s efforts in building an enterprise taxonomy and ontology management platform from RFP to implementation, focusing specifically on enablement for knowledge graph capabilities and integration with related semantic systems (Schema App, Neo4j, Cube, etc.)
Design, develop, and maintain scalable taxonomies and ontologies that serve as the backbone for AI content generation, personalization, and retrieval systems
Create and implement intuitive taxonomy structures to train and fine-tune AI models, ensuring accurate, context-aware, and on-brand content delivery
Partner with Product, Engineering, Data Science, and Content teams to design and automate content workflows, integrating semantic models to power generative AI, content strategy, and intelligent automation
Establish governance frameworks for taxonomy, ontology, and AI-generated semantic data, providing guidance, training, and quality assurance to internal stakeholders
Analyze content performance and user interaction data to continuously refine and improve AI model outputs and semantic structures
Stay abreast of emerging trends in AI, particularly generative AI, large language models (LLMs), and semantic technologies, and incorporate cutting-edge methods to enhance Gusto’s knowledge infrastructure
Qualification
Required
8+ years of experience in taxonomy development and/or ontology design, with demonstrated experience applying these skills to AI-driven systems
Deep understanding of AI and machine learning principles, especially in relation to Natural Language Processing (NLP), generative AI, and Large Language Models (LLMs)
Experience using AI/ML principles to inform taxonomy and ontology development and governance
Hands-on experience with AI content creation, prompt engineering, and workflow automation tools (e.g., generative AI platforms, content management systems with AI integration)
Proven ability to develop and implement content strategies that leverage AI for personalization, delivery, and optimization
Practical knowledge of customer support processes and the ability to translate business needs into scalable semantic data solutions
Experience with Semantic Web technologies (RDF, OWL, SKOS), query languages (SPARQL), and ontology editing tools, with a clear understanding of how they power AI reasoning and knowledge graphs
Strong problem-solving capabilities, attention to detail, and the ability to work effectively across departments, balancing technical precision with practical application
Outstanding communication and storytelling skills for translating complex technical work into actionable insights for diverse stakeholders
Proficiency in data analysis and a strong understanding of user experience principles
Benefits
Health insurance
401(k)s
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
1001-5000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (54)
2023 (19)
2022 (37)
2021 (24)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Josh Reeves
Head of Gusto (CEO) and Co-Founder. Building Gusto for the Long Term.
Edward Kim
Co-founder and Head of Technology
Recent News
Small Business Trends
2026-01-12
General Catalyst
2025-12-30
Digital Commerce 360
2025-12-20
Company data provided by crunchbase