Connexall · 10 hours ago
Sales Operations Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expGlobeStar Systems is a leader in integrated clinical communication, providing the Connexall® IoT platform for the healthcare industry. The Sales Operations Manager will oversee the sales operations function, ensuring seamless sales processes and driving analytics and CRM optimization to support revenue growth and operational efficiency.
Health CareHospital
Hiring Manager
Skyler Coniglione
Responsibilities
Lead, mentor, manage, and support the Sales Operations team members
Partner with Sales leadership to define and refine scalable sales processes, systems, and tools that drive performance and efficiency
Administer and optimize CRM (ALL) and other sales systems to ensure data accuracy and accessibility
Identify and implement process improvements and automation opportunities to improve the productivity of the Sales team
Serve as a liaison between the Sales department and other functional areas including Legal, IT, Finance, and Project Management
Oversee the end-to-end sales operations process, ensuring smooth transitions through each stage of the sales lifecycle
Ensure timely and accurate deal execution by supporting the Sales team with Quote facilitation, SOW development, and PO processing
Maintain the integrity and accuracy of documentation used by the Sales team to reflect current products, pricing, and processes
Oversee the collection and analysis of sales-related data, converting it into actionable insights and business intelligence
Provide forecasting, pipeline analysis, and KPI tracking to Sales leadership, ensuring performance visibility and data-driven decision-making
Manage ad-hoc reporting needs and support executive reporting requirements
Collaborate with IT and other departments on system improvement initiatives that support flexibility, accuracy, and speed
Coordinate efforts with Marketing and the Loyalty Teams to align sales campaigns with strategic themes and customer engagement efforts
Support RFP/RFI processes and proposal development in coordination with other internal stakeholders
Work closely with Project Management and Account Executives to resolve project-related issues, documentation gaps, and process delays
Monitor adherence to established sales procedures and ensure compliance with documentation standards
Safeguard the confidentiality and integrity of customer information and company data
Track and manage customer contracts, account records, and sales funnel metrics
Qualification
Required
Bachelor's degree in Business, Marketing, or a related field required
3–5 years of progressive experience in Sales Operations, with at least 1 year in a leadership or supervisory role
Experience in or familiarity with the healthcare industry is an asset
Strong experience with CRM systems and data analysis tools (Excel proficiency required)
Proven leadership and mentoring skills with a passion for team development and collaboration
Analytical mindset with exceptional attention to detail and problem-solving abilities
Strong organizational and time-management skills, with the ability to handle multiple priorities under tight deadlines
Excellent communication and interpersonal skills, able to influence and work effectively across teams
Strong analytical skills with the ability to use Excel and other tools for data analysis
Proficient in Microsoft Office
Benefits
A rich benefits package, including medical, dental, life, and disability insurance
Retirement Savings Plan with employer contributions
Paid Time Off (PTO) and company paid holidays
Professional Development & Training Opportunities
Education Reimbursement Program
Flexible Work Arrangements (Hybrid/Remote options where applicable)
Collaborative & Inclusive Work Environment
Company
Connexall
Connexall is a workflow engine connecting people, process and technology. A better way to work.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Tavares
CEO
Recent News
2025-07-09
Company data provided by crunchbase