ProVest ยท 3 days ago
Client Service Specialist
Tampa, FL
Full-time
Onsite
Entry Level
2+ years expProVest is a company focused on exceptional service delivery and client satisfaction within the service industry. The Client Service Specialist is responsible for managing client interactions, addressing inquiries, and resolving issues to maintain strong client relationships and contribute to business growth.
Legal
Responsibilities
Respond promptly and professionally to client inquiries via phone, email, or in-person, ensuring clear and accurate communication
Manage and resolve missing court documents by coordinating with relevant departments/courts/clients to provide timely solutions
Maintain detailed records of actions taken for tracking and additional follow up
Monitor timelines to ensure client satisfaction levels and proactively identify opportunities to enhance the client experience
Prepare supporting documents to complete the process
Qualification
Required
High school diploma or equivalent required; associate or bachelor's degree preferred
Minimum of 2 years experience in a client service or customer support role
Proficiency with standard office software such as Microsoft Office Suite
Strong verbal and written communication skills
Ability to manage multiple tasks efficiently and maintain professionalism under pressure
Experience working in fast paced service-oriented field
Preferred
associate or bachelor's degree preferred
Company
ProVest
ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-01-02Acquired
Leadership Team
Jim Ward
CEO
David Filer
Chief Information Officer
Company data provided by crunchbase