Capital One · 2 months ago
Senior Director, Product Management Small Business Bank
Capital One is a leading financial services company that is focused on reimagining customer experiences through technology. The Senior Director of Product Management will lead the Business Customer Digital Experiences team, driving strategy and execution to empower Small Business customers with innovative banking experiences.
BankingCredit CardsFinanceFinancial Services
Responsibilities
Lead our Business Customer Digital Experiences team within Capital One’s Small Business Bank
Define and drive an agenda to empower Small Business customers with innovative banking experiences within three key domains: Move Money, Track & Manage, and Protect & Resolve
Drive both strategy and execution, while shaping our long-term customer experience vision and the next horizon of our integrated growth, modernization, and data strategy
Lead a high-impact product team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down
Qualification
Required
Collaborative and inspirational product leadership experience
Hands on experience managing the intersection of product and operations in a well-managed way
A strategic thought partner, capable of communicating and influencing senior leadership. You have the ability to collaborate across the enterprise, building relationships with key stakeholders
A strong team builder and leader with a management and recruiting style that is collaborative, energetic, mindful, and innovative
Results orientation; ability to set ambitious goals, remove obstacles and hold themselves and others accountable for achieving challenging results for our customers and business
Intellectual curiosity; interest in understanding and experimenting with new leading edge technologies and ways of thinking
Ability to establish credibility with, as well as motivate highly accomplished product managers, engineers, designers and other colleagues
Demonstrated ability to employ judgment and experience to make rapid and complex decisions
Highly developed interpersonal, presentation, and communications skills (written and verbal)
At least 9 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred
Experience translating business strategy and analysis into consumer facing digital products
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
2026-01-09
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2026-01-09
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