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CrossCountry Mortgage, LLC · 2 months ago

Mortgage Origination Trainer

LC10530 - 2160 Superior Avenue, Cleveland, OH

Full-time

Onsite

Senior Level

5+ years exp

CrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender with a strong culture of employee engagement. The Mortgage Origination Trainer is responsible for facilitating training classes for new hires and ongoing training, developing training materials, and supporting the onboarding of new Loan Officers.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Conduct origination new hire training classes for new Loan Officers

Act as a mentor and assist in the onboarding of new hires in an origination-focused role

Develop and conduct training sessions related to mortgage loan origination, the implementation of new software applications, procedures, and compliance requirements

Act as a liaison between departments to obtain updated processes and procedures to create and update training materials and training courses related to internal and external platforms training is conducted on

Develop and maintain curriculum for both broad and specialized micro-learnings for internal technology platforms

Provide on-demand resources for all internal technology platforms in addition to the written job aids and resources

Provide feedback and suggestions to senior leaders regarding the effectiveness and success of the various training programs

Develop and conduct training sessions related to the implementation of new software applications, procedures, products, and compliance requirements as needed

Coordinate training meetings and events as needed, both virtually and in person

Assist with companywide training sessions as needed

Travel to branch locations and corporate headquarters as needed to conduct live trainings, meetings, and events related to loan origination

Provide post-training support on questions and concerns related to the project and act as a Subject Matter Expert (SME) on the related topic

Collaborate with the Learning and Development Team to create reference materials to ensure all training is delivered uniformly

Support the Training Department by providing feedback on existing content and facilitation for new hire training to improve engagement and training methodologies

Available to travel when needed to affiliate locations as necessary, including out-of-state

Qualification

Mortgage industry experienceTraining experienceCommunication skillsMicrosoft Office SuitePublic speaking skillsAnalytical skillsTechnical writing skills

Required

Bachelor's degree and/or equivalent combination of education/experience

A minimum of 5 - 7 years of mortgage industry experience

Excellent communication and presentation skills

Excellent public speaking skills and moderating groups

Excellent analytical, design, and technical writing skills to create training materials

Proficient in Microsoft Office Suite (i.e. Word, Excel, Outlook and PowerPoint)

Preferred

A minimum of 1 - 3 years of experience in a training role preferred

Benefits

Medical

Dental

Vision

401K

Company-provided short-term disability

Employee assistance program

Wellness program

Company

CrossCountry Mortgage, LLC

Glassdoor3.5

Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.

Founded in 2003

Cleveland, Ohio, USA

5001-10000 employees