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Deluxe · 2 months ago

Major Account Program Support

Lenexa-KS-USA-16505 W 113th St

Full-time

Onsite

Entry, Mid Level

$24/hr - $26/hr

2+ years exp

Deluxe is an organization recognized for its commitment to employee satisfaction and support. The Major Account Program Support position is responsible for managing day-to-day execution and support for major and mid-market accounts, acting as a liaison across teams and maintaining client relationships.

Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting

Responsibilities

Responsible for client communications, reporting retrieval/distribution/communication, analysis and distribution, lead submission as applicable for the client program needs

Serves as the primary point of contact and SME for day-to-day client needs

Supports pursuit and deployment of additional programs or growth opportunities with clients

Maintains documentation related to the client campaign

Oversees client monthly billing ensuring invoice accuracy, managing issues to resolution

Qualification

Client support experienceDigital Payments knowledgeProject management experienceSaaS solutions supportJIRA technologySalesForce experienceFacilitation skillsCommunication skillsPresentation skills