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Northern Tool + Equipment · 2 days ago

Field Service Technician

Fort Myers, FL

Full-time

Onsite

Mid Level

$21/hr - $34.47/hr

3+ years exp

Northern Tool + Equipment is a family business dedicated to serving tradespeople and those who want to work like them. As a Field Service Technician, you will perform in-store and mobile sales, service, and repair of products, ensuring a hassle-free experience for customers.

ManufacturingReal EstateRetail

Responsibilities

Source & order parts for customers

Diagnose and repair small engines/equipment

Maintain current knowledge of Northern Tool + Equipment's national and private label brands

Completes all reports and forms required in conjunction with work assignments

Qualification

Small engine repairTroubleshooting electrical systemsSmall engine theoryMicrosoft Office proficiencyOrganizational skillsCustomer communicationSafety proceduresTeam spiritIntegrity

Required

3+ years of experience repairing and maintaining small engines (2-year certification preferred)

The skills to clearly explain the diagnosis and repair of the machine to the customer

Troubleshooting and diagnostic skills, including 110- and 220-volt electrical systems

Demonstrated accuracy and thoroughness

The ability to travel locally and regionally up to 50% of the time with occasional overnight stays

The ability to recognize and observe all safety and security procedures

The desire to treat others with respect and contribute to building a positive team spirit

The drive to work with integrity, always upholding company values, while operating a profitable service business

State driver's license and any required qualifications to operate the mobile service vehicle

Strong organizational skills and fluency with Microsoft Office

Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems

Extensive experience with electrical systems, plunger driven or axial pressure washer pumps and unloader systems, hydraulic theory, and associated diagnostic equipment and procedures

Benefits

Flexible Work Schedule: Achieve the work-life balance you deserve with our flexible scheduling, this is a full-time position, Monday - Friday.

Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.

Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.

Get Paid on Your Terms: With our Daily Pay option, you don’t have to wait for payday—access your earnings whenever you need them for added financial flexibility.

Holidays and Time Off: We believe in giving our team time to relax and recharge. Our stores are closed on Easter, Thanksgiving, and Christmas, ensuring you can enjoy these special occasions with your loved ones. Additionally, we operate with reduced hours on five other federal holidays, recognizing the importance of personal time. Employees working 30+ hours per week are eligible for paid holidays and paid time off.

Incentives: Be rewarded for eligible incentive programs.