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The Andersons, Inc. · 23 hours ago

Customer Service Representative - Part Time

Carey, OH

Part-time

Onsite

Entry, Mid Level

2+ years exp

The Andersons, Inc. is a company focused on providing extraordinary customer service. The role involves assisting customers with their orders and product knowledge, while also performing various administrative duties related to customer service.

Food Production

Responsibilities

Provides timely and accurate information to incoming customer order and product knowledge requests

Processes customer orders/changes according to established department policies and procedures

Performs administrative functions related to orders and serving customers. Depending upon assigned location, those functions could include loading tickets, weighing inbound trucks, preparation of correspondence, systems and documentation maintenance, inventory, basic shipping/receiving administration, basic accounting duties, preparation of invoices, price quotes

Provides timely feedback to the company regarding service failures or customer concerns

Confers with sales, production, shipping, warehouse, and/or carrier to assure order fulfillment is optimized

Qualification

Customer serviceOrder processingAdministrative dutiesProduct knowledgeCommunication skills

Required

High School Diploma or GED equivalent required

2-4 years' relevant experience required

Company

The Andersons, Inc.

The Andersons, Inc., named for 2024 to Forbes list of America's Most Successful Small Companies, Newsweek's list of America's Most Responsible Companies, and one of The Americas' Fastest Growing Companies by the Financial Times, is a diversified company rooted in agriculture that conducts business in the commodity merchandising, renewables, and nutrient & industrial sectors.

Founded in 1947

Maumee, Ohio, US

1001-5000 employees