Allied Landscape · 2 months ago
Associate Account Manager
Hayward, CA
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $85K/yrAllied Landscape is a full-service commercial landscape company located in Livermore, CA, known for its positive and collaborative culture. The Associate Account Manager will play a crucial role in managing client relationships, ensuring excellent service, and supporting the Client Services team to exceed client satisfaction.
LandscapingProfessional ServicesWater
Responsibilities
Professionally represent Allied Landscape in all work activities
Help manage and nurture relationships with a portfolio of clients, owning some projects and supporting others
Assist with managing client expectations and providing clients with excellent service and support
Manage client requests, enter tasks and projects into Allieds service system and provide support to the Landscape Account Manager
Connect with the client and help translate what is needed to the rest of the team
Track projects, details, and deadlines
Follow up on outstanding work orders and make sure tasks are performed in a timely manner
Discover and identify customer landscape growth needs
Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities
Manage customer issue resolution and seek additional opportunities to support the customers needs
Participate in sales meetings, on-site training, and supplier events as required
Qualification
Required
Demonstrated ability to communicate, lead, and teach in a productive team environment
Ability to work through difficult situations under pressure
Excellent time and project coordination skills
Attention to detail and dedication to ensuring high-quality standards are met
Strong, clear communication both written and verbal (bi-lingual English/Spanish a plus)
A valid California Driver's License with a record that is acceptable to the companys insurance company
Must have computer experience including proficiency of Microsoft Office and Google Office programs
Capable of working independently and in a team environment
Able to communicate effectively through various methods and express yourself clearly and concisely while appropriately tailoring the message to the audience
Team player; works collaboratively with others
Able to work in a fast-paced, results-driven environment
Preferred
General Sales
Inside Sales
Benefits
Competitive Pay
Company Paid Vacation + Sick Time
Company Paid Holidays
Medical, Dental and Vision Insurance
401K
Company
Allied Landscape
Allied Landscape is a team of hard working people dedicated to making a difference in our living environments.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase